Senior Business Applications Developer

About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

Chennai, India

About The Team The ServiceNow Developer is part of the IT Application Excellence team within Corporate IT. The role focuses on supporting the design, development, and enhancement of ServiceNow and related systems and integrations.

Working with developers, business analysts, and solution architects, the incumbent contributes to the development of user experiences and digital solutions to address business needs within the ServiceNow platform.

The incumbent helps ensure that business applications meet compliance requirements and provides efficient support and enhancement of business applications within Corporate IT.

What you will do

• Responsible for the implementation of ServiceNow projects , including enhancements, integrations, fixes, and features, in collaboration with business SMEs, and team members within Solution Architecture and Business Analysis.
• Lead the technical domain of ServiceNow Release Upgrades , including coordination of activities, timelines, and required steps. Leads discussions,  identifies trade-offs and potential pitfalls in design and implementation.
• P articipate in system testing , including configuring, automating, documenting, and performing test cases and test scripts to identify and correct issues or to verify desired functionality. Proactively  identifies  bugs; discovering opportunities to enable early and effective detection . Logs defects, provides explanations for product behavior, and resolves moderate to complex defects.
• Design, develop, and document solutions on new platforms and applications , and support the test ing of new features and capabilities on existing applications and platforms , providing best practice s and analysis to the rest of the team .
• C ontribute to code reviews , adopt ing and documenting code and configuration management best practices . Reviews code from other developers, providing feedback and guidance.
• Work in collaboration with your team to deliver projects on Agile methodology .

• Act as the technical subject matter expert on some of the ServiceNow Modules such as:

• HR Service Delivery
• Employee Center Pro
• IT Service Management
• IT Operations Management

• Strategic Portfolio Management

• Works on complex initiatives, applying technical judgment on application design, coding standards, software development lifecycle practices, and platform engineering approaches.

What we are looking for

• Minimum 5 years of experience in ServiceNow development and administration across modules such as:

• IT Service Management
• HR Service Delivery
• IT Operations Management
• Strategic Portfolio Management

• Employee Center Pro

• Demonstrative experience with integrations between ServiceNow and systems such as:

• Jira (Data Center & Cloud)
• DataDog
• SAP SuccessFactors
• Salesforce .com
• Prometheus

• Integration Hub Elements

• Bachelor’s Degree in Engineering , Computer Science , Information Technology , Management Information Systems, or related field .
• Strong communication and interpersonal skills , i…