Operations Admin Assistant

Operations Admin Seasonal - May 2026 - October 2026!

Start Date: End of May 2026

About Us

At TTC, we are Enriching lives by connecting people and places.

For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in.

How We Work

Our values shape every hire we make and every team we build:

🌍 Value Every Voice — we put people first 🤝 Act with Integrity — we do what’s right 🧭 Explore Beyond Boundaries — we’re driven by curiosity 🎯 Own the Outcome — we take responsibility for our decisions ✨ Succeed Together — we’ve got each other’s backs

Position Summary

We are looking for an organised and proactive team member to support the smooth coordination of guest travel arrangements and Travel Director documentation.

This is a great entry-level opportunity for someone who enjoys administration, logistics, travel operations, and delivering a first-class customer experience. You will work closely with suppliers, Airport Hosts, overseas sales offices, and Travel Directors to help ensure trips run smoothly from start to finish.

Key Responsibilities

• Communicate weekly with Airport Hosts in key gateway cities
• Arrange guest logistics, including transfers and related travel arrangements
• Liaise with suppliers to confirm services and resolve queries
• Support overseas sales offices with itinerary and service-related questions
• Prepare and dispatch Travel Director documentation
• Arrange single-room upgrades for guests
• Liaise with Travel Directors before, during, and after trips to support successful trip delivery
• Support stock inventory checks and stock replenishment
• Review the Daily Action Report for new bookings, late cancellations, and required actions
• Provide general administrative support to the wider team

Skills & Competencies

The ideal candidate will bring:

• A proactive, positive, and “can-do” attitude
• Strong organisational skills and attention to detail
• A passion for delivering a first-class customer experience
• Ability to manage multiple deadlines and changing priorities
• Excellent written and verbal communication skills
• A team-focused approach and willingness to support others
• Confidence using Microsoft Office
• A willingness to learn and grow within the department

Experience

This is an entry-level role; however, previous experience in operations, travel, tourism, hospitality, customer service, or administration would be an advantage.

Other Requirements

• Fluency in English, both spoken and written
• Right to work in the EU
• Comfortable with regular daily lifting of objects weighing up to 5kg
• Full-time availability, working 9:00am–5:30pm
• Flexibility to support some early mornings, evenings, Saturdays, and Bank Holidays on a seasonal rotation basis

What We Offer

• Salary: £26,500 pro rata
• Paid overtime available during busy periods
• Hybrid working model
• Start date: End of May 2026 - October 2026