Experience Design Strategist (Architectural)

ABOUT THE STUDIO

ICRAVE is an award-winning powerhouse team of designers, strategists, and experts turning bold ideas into reality. With over two decades of design excellence, innovation and industry thought leadership in strategy, interiors, and experience design collaborating with both Fortune 500 brands and up-and-coming companies across a variety of sectors, our work shapes experiences across the globe, connecting cultures and breaking boundaries.

In 2002, ICRAVE became a founding studio of Journey, the global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture. Journey’s layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fueled by creative and technological innovation.

ROLE SUMMARY

The Experience Design Strategist will collaborate closely with studio leadership, architectural and interior designers, graphic designers and SME’s to co-author materials focused on exploring and identifying novel opportunities for our clients, their business, and their customers across a variety of project types. The design strategist conducts research, participates in client workshops and discovery sessions, develops strategic narratives, proposes design direction, and writes for brands, organisations, or customer-facing outlets.

This specific role is geared towards a strategist with professional experience in interior or architectural design.

KEY RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Work closely with design team and external clients to understand their needs and translate them into design solutions.
• Present and communicate design concepts effectively to clients.
• Conduct research to gather insights and inspiration for design projects.
• Provide feedback on details in every aspect of design to ensure optimal user experience.
• Work with the design team to continuously refine and improve design elements to create memorable experiences.
• Stay updated on market trends, consumer behavior, and emerging technologies relevant to experience design.

CANDIDATE QUALIFICATIONS

At our firm and across Journey, we value individuals who embrace systems thinking, recognising the interconnectedness of design elements and the broader context in which they operate. If you are passionate about pushing the boundaries of design, empowering others, and delivering exceptional results, we invite you to join our dynamic team and make your mark on the world of interior design. 

To thrive in this role, you are an experienced design strategist who has been working in the interior design / architectural industry to help inform interior designers on design from the lens of the experience. You will work independently and with multi-disciplinary teams across Journey and present and work directly with clients. You have strong conceptual skills and use market research and data to inform your design strategy. You will also have:

• B.Arch or B.A. Interior Design
• 3+ years of post-graduate experience in a similar role
• Stellar presentation and copywriting skills
• Strong documentation skills using Google Slides, Adobe InDesign, and MS PowerPoint
• Experience with 3D modelling software and spatial design knowledge
• Experience with collaborative work platforms like Miro or Mural
• Experience working independently and with multi-disciplinary teams
• Experience self-managing deadlines and tasks.
• Experience working with established brands in retail, hospitality, entertainment, education, or healthcare industries is a plus.

Location: This opportunity is located at our Broadway Studio in New York. On this occasion, we can only consider applications from those fully authorised to work in the U.S.
This position involves a hybrid work arrangement, incorporating both a 2-day remote and a 3-day in-person commitment in our New York studio.

Salary Range: $90,000 - $105,000

Contract: Full time employee

Application: Qualified candidates should submit their resume and portfolio with their application. Applications without portfolios will not be considered. You may also additionally submit a cover letter if you wish.

About Journey 

The Multidimensional Experience Agency 

Journey is a global design and innovation agency shaping the future thr…