Senior Network Specialist

PRIMARY PERFORMANCE RESPONSIBILITIES:

• Works closely with Project Managers to create and coordinate scheduling, acquire necessary network project information such as hardware installation timetable, and establishes a schedule for Associate Network Specialists and Network Specialists to ensure timely completion of projects.
• Communicates and coordinates with subcontractors and interfaces with appropriate personnel within the Regional Information Center.
• Supervises and assesses progress of daily network technical support assignments. Performs personnel management responsibilities for team members or other departmental staff.
• Provides phone support for Network Specialists and Associate Network Specialists in the field. Provides advanced troubleshooting and support of local and or wide area (LAN/WAN) connectivity.
• Provides direct customer support to troubleshoot complex network servers, network operating systems, and enterprise e-mail system problems through field visits or by telephone.
• Responsible for high level planning and providing technical recommendations to user districts. Assists Educational Technology Department with proposals, site inspections and plans, computer laboratory specifications and technical support.
• Attend workshops and seminars to maintain up-to-date knowledge of LAN technologies and network operating systems.
• Performs related office work, such as submitting reports regarding status of projects and reviewing network proposals for accuracy.
• May build network servers and perform network disaster recovery; May also configure, install, and maintain wide area networks (WANS), or assist other staff in these activities as needed.

Job Qualifications

CIVIL SERVICE QUALIFICATIONS:

• MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE: Possession of a high school or equivalency diploma and five (5) years of experience installing, operating, and maintaining local area networks (LAN) and/or wide area networks (WAN).
• SUBSTITUTION #1: Satisfactory completion of 30 college credits* towards a degree in Computer Science, Information Technology, or a closely related field may be substituted on a year for year basis for up to two (2) years of the work experience described above.
• SUBSTITUTION #2: Current MCSE (Microsoft Certified Systems Engineer) may be substituted for six (6) months of the required experience.
• SUBSTITUTION # 3: Current CCNA (Cisco Certified Network Associate) Routing and Switching or CCNA Wireless certification may be substituted for six (6) months of the required experience. Current CCNP (Cisco Certified Network Professional) Routing and Switching or CCNP Wireless certification may be substituted for eighteen (18) months of the required experience. Current CCIE (Cisco Certified Internetwork Expert) Routing and Switching or CCIE Wireless certification may be substituted for four (4) years of the required experience.
• SPECIAL NOTE: Education beyond the secondary level must be from an institution accredited or recognized by the Board of Regents of the New York State Education Department as a post-secondary degree granting institution.
• SPECIAL REQUIREMENT: At time of appointment, possession of a valid license to operate a motor vehicle in the State of New York. The appointing authority is responsible for verifying and ensuring that the candidate meets these conditions at time of appointment and throughout the course of employment
• Priority given to candidates who are currently on a Civil Service List for this Title.
• Candidates must have taken or be eligible to take the civil service exam for this title.

Position Start Date:11/23/2026
Application Deadline:08/26/2026
Civil Service Title: Senior Network Specialist
Job Number: L2