Senior Product Manager, Portfolio & Pricing Strategy

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

 

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Doubtless Pet Insurance – North America (Formerly IPH) is seeking a Senior Product Manager, Portfolio & Pricing Strategy. As a Senior Product Manager, Portfolio & Pricing Strategy at Doubtless Pet Insurance - North America, you will play a critical role within the Product Center of Excellence (CoE), leading the performance, profitability, and strategic direction of a portfolio of pet insurance products, including Pet’s Best, Embrace, and Pet Partners, Inc. (PPI).

This role serves as the business owner of portfolio performance, responsible for identifying and executing strategies that optimize growth, profitability, retention, and competitive positioning across brands, distribution channels, and market segments.

Leveraging analytics, market intelligence, actuarial insights, and customer performance data, you will develop strategic recommendations that influence product, pricing, underwriting, and distribution decisions.

Collaborating closely with Underwriting, Actuarial, Data Science, Marketing, and Growth teams, while partnering with MGA organizations and their Operations, Distribution, and other key teams, you will evaluate portfolio performance, assess emerging opportunities and risks, and develop initiatives that drive sustainable, profitable growth.

The ideal candidate combines strong insurance expertise with a deep understanding of portfolio management, pricing strategy, predictive analytics, and business performance management. Experience utilizing GLM outputs, data science models, and profitability analysis to influence business strategy is strongly preferred.

Job Location: Remote – USA or Hybrid in Chicago, IL or New York, NY with a strong preference for Hybrid candidates.

Main Responsibilities:

Portfolio Strategy & Profitability Management

• Own the financial and strategic performance of assigned portfolios, proactively identifying opportunities to improve growth, profitability, retention, customer lifetime value, and overall portfolio economics.
• Evaluate portfolio trends, customer behavior, emerging risks, and market conditions to inform pricing, underwriting, segmentation, product configuration, and distribution strategies.
• Partner with senior leaders to establish objectives, performance targets, and strategic initiatives, and lead portfolio reviews that communicate performance drivers, risks, and recommendations.

Pricing & Analytical Leadership

• Leverage GLM outputs, actuarial analyses, predictive models, and customer analytics to drive portfolio strategy and identify profitable market opportunities and customer segments.
• Evaluate pricing performance and assess the business impact of proposed pricing, underwriting, product, and distribution changes in partnership with Actuarial and Underwriting teams.
• Develop business cases, financial models, scenario analyses, and KPIs, translating complex analytical findings into actionable recommendations for senior leadership.

Market Intelligence & Competitive Strategy

• Maintain a deep understanding of the pet insurance marketplace, competitive landscape, consumer trends, and regulatory developments.
• Analyze competitor products, pricing, underwriting practices, and market positioning to identify opportunities to strengthen competitiveness, customer value, market share, and long-term growth.

Cross-Functional Leadership & Business Partnership

• Partner across Actuarial, Underwriting, Data Science, Finance, Product Operations, Compliance, and MGA teams to drive portfolio performance and profitability initiatives.
• Serve as the business lead for portfolio strategy, aligning stakeholders on priorities, implementation plans, forecasting, and strategic planning through data-driven recommendations and executive communication.

**Product Development…