Technical Writer – API & Developer Documentation

Role: Technical Writer – API & Developer Documentation

NYC, NY//Seattle, WA-Hybrid

6months

Job Description:

Top 3 responsibilities:

1. Authoring API References and Developer Assets

Managing the complete content cycle for technical partner audiences.

Converting complex technical specifications and product requirements into accessible guides, code examples, and integration workflows.

Guaranteeing transparency for self-service tools, including authentication protocols and core delivery service suites.

2. Operational Governance and Information Architecture

Upholding documentation integrity, structure, and release coordination.

Overseeing docs-as-code pipelines and versioning systems in lockstep with API deployment and retirement schedules.

Implementing style standards and utilizing support data to guide document improvements across various regions and partner levels.

3. Strategic Collaboration and Team Enablement

Engaging with internal stakeholders and fostering the developer ecosystem.

Consulting with Product and Engineering early in the development cycle to shape API ergonomics and naming conventions.

Coordinating with Business Development and Sales to resolve partner friction points while providing mentorship to other writers.

Required Skills:

• 3–5 years of technical writing experience, with at least 2 years focused on API/developer documentation.
• Demonstrated ability to read and interpret API specifications (OpenAPI/Swagger, RESTful or RPC-style APIs, IDL-defined services) and turn them into clear, example-driven reference documentation.
• Experience owning documentation independently for a defined product/API surface - from planning through publish - with minimal day-to-day oversight.
• Comfortable working directly with engineers and PMs across multiple teams, including navigating ambiguity when specs are incomplete or in flux.
• Familiarity with docs-as-code tooling (Markdown, git-based review workflows, static site generators, or dedicated developer-portal platforms).
• Strong cross-functional communication - able to translate between engineering precision and business-facing audiences (BD, Sales, Ops).

Desired Skills:

• Experience documenting marketplace, delivery, fintech, or partner-integration APIs specifically (webhooks, OAuth-based partn by er onboarding, multi-tenant API tiers).
• Familiarity with API description/spec languages beyond OpenAPI (protobuf, Thrift IDL).
• Experience supporting a tiered partner program where documentation must vary by partner maturity or region.
• Background partnering with go-to-market functions (BD/Sales/Ops) on external-facing technical content, not just engineering audiences.