Part-Time Virtual Optical & Personal Assistant

Remote Optical Admin & Business VA

Location: Remote (UK-based, Practice is in Canary Wharf, London)
Hours: Initially ~3 hours per week (Flexible, with some daytime availability required)
Rate: £25–£35 per hour (Depending on experience)
Contract Type: Freelance / Self-Employed (Invoiced monthly)

About UsVision Optique London is a private, independent boutique optical practice based in Canary Wharf. We pride ourselves on delivering a high-end, tailored patient experience. We are looking for an experienced Optical Assistant, Dispensing Assistant, or optical professional who would enjoy providing a few hours of flexible, remote administrative support each week.

This is a small but varied role for someone who truly understands optics and can take confident ownership of general business and personal administration.

What You’ll Be DoingOptical Administration (Non-Clinical)

• Order Management: Processing and tracking contact lens and spectacle orders from completed clinical instructions.
• Supplier Liaison: Communicating directly with optical laboratories and suppliers.
• Order Tracking: Proactively chasing outstanding orders, deliveries, and delays.
• Patient Coordination: Contacting patients to arrange routine follow-up appointments.
• Record Keeping: Managing general, non-clinical optical administration and digital records.

Business & Personal Assistant (PA) Support

• B2B Liaison: Communicating with our accountants, suppliers, and external businesses.
• Contractor Research: Finding, sourcing, and arranging services or utility contractors.
• Quote Compilation: Obtaining quotes, comparing prices, and presenting clear options.
• Logistics: Booking appointments and handling practical arrangements.
• Ad-Hoc Tasks: Managing a small number of property-related and personal admin tasks.

Example task: Arranging an electrician to quote for installing a bathroom heater, gathering three competitive options, and summarizing them briefly for a quick decision.About YouYou must have previous experience working in a UK optical practice (e.g., as an Optical Assistant, Dispensing Assistant, or similar).We are looking for someone who is:

• Highly Organised: Reliable, structured, and comfortable working entirely independently.
• An Excellent Communicator: Confident and polite when speaking with high-end suppliers and clients.
• Detail-Oriented: Exceptionally precise when handling order numbers, logistics, and data.
• Proactive: A self-starter who takes a task and runs with it, rather than waiting to be told every single step.
• Tech-Savvy: Comfortable using modern email systems, spreadsheets, and online booking tools.
• Discreet: Trustworthy when managing confidential business and personal data.

Hours & Flexibility

• Initial commitment: Approximately 3 hours per week, worked entirely remotely.
• Flexibility: The hours can easily fit around your existing commitments or another part-time job.
• Requirement: You must have some availability during normal UK working hours to contact suppliers, labs, and contractors.
• There is potential for hours to increase over time if the collaboration works well.

How to ApplyTo filter out automated applications, please send a brief message outlining:

• Your previous experience in the UK optical industry.
• Your current availability during the working week.
• Your updated CV.

Pay: £20.00-£35.00 per hour

Work Location: Hybrid remote in London E14