Assistant Director of Clinical Operations

We are 4 Day Week employer

Purpose of the role

Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages. We are committed to changing attitudes, challenging prejudice and championing equality.

We are seeking an exceptional, values-driven operational leader to join us as Assistant Director of Clinical Operations, providing strategic leadership and oversight across our national portfolio of clinical services. This is a pivotal senior role responsible for ensuring the delivery of safe, high-quality, innovative and financially sustainable services, while contributing to organisational strategy, growth and continuous improvement.

Reporting to the Deputy Chief Executive and working as part of the senior leadership team, you will lead operational performance, governance, service transformation and quality assurance across Brook’s clinical services. You will oversee an allocated portfolio of services and contracts alongside providing leadership to the Head of Clinical Operations.

You will drive operational excellence through robust performance frameworks and continuous improvement, lead the mobilisation of new services, and provide senior escalation for complex issues, ensuring strong risk management and full compliance with regulatory and contractual requirements.

With substantial experience of leading complex healthcare or public health services, you will bring strong strategic, analytical and leadership skills, alongside a commitment to delivering outstanding, person-centred care and fostering a culture of accountability and inclusion.

To arrange a call for more information please contact [email protected]

Essential criteria

• Significant senior operational leadership experience within healthcare, public health or related services.
• Significant experience of providing strategic operational leadership across complex, multi-site healthcare or public health services.
• Proven experience of delivering high quality services within complex contractual and regulatory environments.
• Experience of leading organisational change, service transformation and operational improvement programmes.
• Experience of budget management and financial oversight across multiple services.
• Demonstrable experience of working collaboratively with commissioners, partners and senior stakeholders.
• Experience of contract mobilisation, redesign and performance improvement.
• Experience of leading high-performing teams through periods of change and growth.
• Experience of accountability for organisation-wide operational performance, governance and service improvement.
• Experience of managing complex complaints, incidents and operational risk.
• Experience of supporting complex staffing and workforce management issues.
• Experience of developing and managing external stakeholder and subcontractor relationships.

To learn more about the role and person specification please read the attached ‘role specification’ which can be found on the application form.

About the role:

• Hours: Full-Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
• Salary: £72,000
• Closing date: 30th May 2026
• First stage interviews: 10 June 2026

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, …