Strategy & Operations (Applied AI)

• Applied AI (AAI) is responsible for helping Anthropic’s customers go from first contact with Claude to durable, expanding usage — and this team is the strategic and analytical backbone behind that motion
• As the Strategy & Operations Business Partner for AAI AMER, you’ll work side-by-side with regional field engineering leadership as a deep expert in the business: the metrics, the segments, the deals, and the trends that matter most to driving growth
• This is a high-autonomy, high-trust role
• You’ll partner directly with senior commercial leaders, build frameworks and operating rhythms, and translate ambiguous strategic questions into clear, actionable recommendations — then help carry those recommendations through to execution
• You’ll be one of the first people in this function, so you should be energized by building processes and structure from the ground up rather than inheriting them
• Partner with AAI AMER leadership to build and evolve foundational metrics dashboards, and establish the operating rhythm for ongoing business reviews
• Lead the monthly business review process for your assigned segment(s) — from metric gathering through analysis and synthesis for leadership
• Partner with central Revenue Operations to define and standardize key metrics across segments as the business grows in complexity
• Develop a use case framework grounded in real signal — current CRM data, joining sales calls and pitch clinics, reviewing key customers, and working directly with the AAI team
• Build comprehensive segment analyses and strategy recommendations, identifying quick wins and prioritization frameworks, and help kick off the strategic initiatives that follow from approved recommendations
• Build strong relationships with regional leaders and act as a trusted, embedded thought partner
• Support GTM QBRs and related cross-functional workstreams as needed
• Design and implement improved processes for tracking and reporting on team priorities and strategic initiatives, and represent that work to stakeholders across the company

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/month flexible wellness and time saver stipend
• Commuter benefits
• Annual education stipend
• Home office stipends
• Relocation support for those moving for Anthropic
• Daily meals and snacks in the office- Experience designing and managing strategic planning processes and business reviews
• Experience with GTM systems and business intelligence tools
• Proven ability to build trust and influence senior stakeholders without direct authority
• Strong analytical capabilities with a track record of converting data into actionable, well-supported recommendations
• Background in sales strategy, revenue operations, or management consulting, including direct experience in a commercial role (this is broad — presales, customer-facing, partnerships, and founder experience can all qualify)
• Bachelor’s degree in business, economics, or a related quantitative field, or equivalent practical experience
• 10+ years of experience in sales strategy, revenue operations, or management consulting
• Experience in high-growth technology companies in GTM or sales-adjacent roles, particularly supporting a consumption-based or usage-driven business model
• Background supporting sales organizations through 2-3x+ growth periods
• Experience at AI/ML companies or in enterprise software sales
• Experience building frameworks for sales use cases or value propositions
• Candidates without direct commercial ownership experience will still be considered if they have long, deep tenure supporting commercial leaders in a closely comparable GTM model
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Not all strong candidates will meet every single qualification as listed
• We think this makes representation even more important, and we strive to include a rang…