Microsoft Copilot & AI Solutions Specialist

Job Description

AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.

We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, Independent Film Company, Sundance TV and We TV; and film distribution labels Independent Film Company and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.

JOB SUMMARY

We are seeking a hands-on, technically strong Microsoft Copilot & AI Solutions Specialist to join our Enterprise Systems team. This role is focused on designing, building, and supporting AI-powered solutions across the Microsoft ecosystem, with an emphasis on Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, SharePoint, Teams, and related integrations.

This position is ideal for someone who enjoys turning business ideas into working solutions. The right candidate can engage with stakeholders to understand a problem, quickly prototype a solution, refine it through testing and feedback, and help move it into production in a secure and supportable way. A key part of the role will be helping shape and deliver conversational AI, agent-based workflows, and intake/automation experiences that improve productivity and simplify how employees interact with enterprise services. This role requires a self-starter who can operate independently, navigate ambiguity, and rapidly iterate on solutions in a fast-evolving AI landscape.

While this role will participate in AI governance and review discussions, it is primarily a technical, delivery-focused role. We are looking for someone who can work effectively with Legal, Compliance, Cybersecurity, and Data Privacy teams, but whose strength is in building, integrating, troubleshooting, and operationalizing AI solutions. Familiarity with Microsoft Purview and data protection concepts is important to ensure AI solutions are implemented responsibly.

Success in this role means helping the organization adopt Microsoft AI capabilities in a practical, secure, and scalable way while delivering measurable business value.

KEY RESPONSIBILITIES

AI Solution Design & Delivery

• Design, prototype, implement, and support AI-powered solutions using Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, and related Microsoft technologies

• Design and implement Copilot Studio agents, including conversational flows, orchestration, and integration with enterprise data sources

• Build conversational experiences, agents, and workflow automations that improve business processes and user productivity

• Translate business problems and use cases into practical technical solutions, with a focus on usability, scalability, and supportability

• Develop intake, routing, summarization, and knowledge-driven experiences that capture user needs and produce structured outputs for review or downstream processing

• Configure and integrate AI solutions with platforms such as SharePoint, Teams, Microsoft 365, Microsoft Graph, ServiceNow, and other enterprise systems

• Support proof-of-concepts, pilots, and production implementations, including setup, testing, troubleshooting, documentation, and operational handoff

Microsoft Platform Engineering & Integration

• Build and support integrations using APIs, connectors, Power Automate, and Microsoft Graph

• Work across Microsoft 365, SharePoint Online, Teams, Entra ID, Power Platform, and Azure services to deliver connected AI solutions

• Contribute to solution design patterns, reusable components, and technical standards for Microsoft-based AI solutions

• Help establish practical support and monitoring approaches for AI solutions in production

• Troubleshoot issues related to authentication, permissions, data access, connectors, and AI workflow behavior

AI Governance, Security, and Responsible Use

• Partner with Legal, Compliance, Cybersecurity, Data Privacy, and Enterprise Architecture teams to ensure AI solutions alig…