Manager, Design - Beauty

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Design leads creative strategy and visual storytelling for the Macy’s Beauty brand, driving the development of compelling, customer-centric design that strengthens brand equity and supports business objectives. This role partners closely with the Creative Director to shape and execute digital campaigns, ensuring consistent, impactful storytelling across channels.

The Manager, Design provides creative leadership, elevates the quality of work across the team, and fosters innovative thinking through thoughtful creative risk-taking and strong design execution. This role oversees the development and production of digital creative assets, art directs still-life and on-figure photography, and ensures all content reflects the highest standards of brand expression and visual excellence.

Reporting to the Creative Director, Beauty, this role collaborates with partners across Creative, Content & Strategy, Marketing, Digital Experience, Project Management, and Photo Studio teams to deliver integrated and culturally relevant customer experiences.

What You Will Do

• Manage, mentor, and develop a team of 2–3 designers by providing day-to-day creative direction, prioritization, coaching, and performance feedback.
• Lead the design and production of digital creative assets across the Beauty business, ensuring work is visually compelling, brand-right, accurate, and delivered on time.
• Develop and execute creative concepts for Beauty campaigns, digital experiences, editorial content, promotions, and other marketing initiatives.
• Translate creative briefs, business objectives, customer insights, and industry trends into impactful visual solutions.
• Art direct still-life and on-figure photography, overseeing concept development, shoot planning, execution, and final asset delivery.
• Create mood boards, visual references, shot lists, and creative briefs that clearly communicate the desired aesthetic and brand vision.
• Partner with photographers, stylists, producers, retouchers, and cross-functional teams to ensure photography aligns with creative direction, brand standards, and business goals.
• Manage the Beauty image library, ensuring photography and creative assets are organized, accessible, properly documented, and readily available for marketing and digital use.
• Ensure current photography and creative assets are integrated across digital, editorial, social, and marketing initiatives.
• Collaborate with copywriters, designers, photographers, and creative partners to develop cohesive, customer-focused campaigns and experiences.
• Maintain visual consistency across all customer-facing channels while upholding Macy’s Beauty brand standards.
• Partner with Creative Directors and cross-functional stakeholders to align creative work with strategic objectives and customer messaging.
• Own projects from concept through execution, proactively identifying opportunities, mitigating risks, and driving successful outcomes.
• Stay current on beauty, fashion, design, photography, advertising, and cultural trends, incorporating relevant insights into creative solutions.
• Introduce innovative ideas, emerging technologies, and new approaches to visual storytelling and design.
• Leverage AI-powered creative tools, where appropriate, to support ideation, concept development, image creation, retouching, and content production while maintaining brand and quality standards.
• Present creative concepts, recommendations, and design rationale clearly and confidently to creative and business partners.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Beauty Expertise & Trend Awareness – Strong knowledge of the beauty industry, including makeup, skincare, fragrance, and emerging bea…