Dynamics Developer

Location: New York, NY 10007 or Washington, DC 20005

Work Model: Hybrid — 2 days onsite per week

We are looking for a Senior Systems Specialist (CRM & Application Management) to support and enhance critical business applications, lead system improvement initiatives, and ensure solutions align with long-term business, security, and technology roadmaps.

Key Responsibilities

• Serve as a subject matter expert for business applications.
• Troubleshoot complex technical and functional issues, including integrations and application defects.
• Lead requirements gathering, technical design, configuration, development, testing, deployment, and post-release support.
• Support CRM and CMS platforms, including Microsoft Dynamics 365 and Technolutions Slate.
• Design and maintain web pages, application components, portals, and integrations.
• Develop wireframes, high-fidelity mockups, and accessible, responsive user interfaces.
• Create technical documentation, implementation plans, and system improvement recommendations.
• Collaborate with internal teams and third-party vendors to resolve issues and deliver enhancements.

Required Qualifications

• Bachelor’s degree with 5+ years of relevant experience, or an equivalent combination of education and experience.
• Experience with Microsoft Dynamics 365, CRM customization, configuration, and component maintenance.
• Experience with Content Management Systems, preferably Technolutions Slate.
• Strong knowledge of HTML, CSS, JavaScript, and C#.
• Experience with cloud-based applications, data integration, and application management.
• Strong troubleshooting, analytical, documentation, and communication skills.
• Knowledge of usability, accessibility, responsive design, and user experience principles.
• Flexibility to occasionally work evenings or weekends.