Knowledge / AI Search Engineer
- Source: Naukri
- Tata Consultancy Services
- On-site
- Bengaluru
- Full-Time
- Mid level
Job Description
Key Responsibilities:
- Configure and manage ServiceNow Knowledge Management modules
- Implement and optimize AI Search capabilities
- Configure external content connectors (SharePoint, web sources, etc.)
- Design and maintain taxonomy, metadata, and classification models
- Ensure content is optimized for AI ingestion and search relevance
- Monitor search analytics and tune ranking and relevance models
Required Skills:
- Strong experience in ServiceNow Knowledge Management
- Hands-on expertise in AI Search configuration
- Understanding of content taxonomy, metadata, and indexing
- Experience with external content integration and search optimization
Skills
- Servicenow
