Staff Software Engineer - 3rd Party Integrations

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com Staff Software Engineer - 3rd Party Integrations

About The Role As a Staff Software Engineer on the 3rd Party Integrations team, you will lead the design, development, and enhancement of Flexera’s integrations with leading enterprise platforms including ServiceNow CMDB, Atlassian (Jira Service Management), and BMC solutions (Helix/Remedy). You’ll drive technical strategy, mentor engineers, and architect robust, scalable integration solutions that enable seamless data flow and interoperability between Flexera’s platform and our customers’ critical IT management systems. This is a senior technical leadership role offering the opportunity to shape integration architecture and make a significant impact on enterprise-grade solutions used by organizations globally.

What You’ll Do

• Lead the architecture, design, and development of enterprise-grade integrations with ServiceNow CMDB, Atlassian Jira Service Management, and BMC Helix/Remedy platforms, including both Flexera-side integration services and client-side components within 3rd party CMDB systems (scripts, workflows, custom applications, and data ingress mechanisms).
• Drive technical strategy and roadmap for the 3rd party integrations platform, making key architectural decisions that impact scalability, reliability, and maintainability.
• Mentor and guide senior and mid-level engineers, providing technical leadership through code reviews, design reviews, and knowledge sharing.
• Architect and implement scalable, reliable integration solutions across distributed systems in an agile environment.
• Lead complex integration initiatives from conception through delivery, breaking down requirements, creating comprehensive technical design documentation, and ensuring successful implementation.
• Design and implement APIs, event-driven architectures, integration middleware, and orchestration services to enable bidirectional data synchronization.
• Establish testing standards and oversee comprehensive test strategies across integrated platforms, including unit tests, integration tests, and end-to-end validation with CMDB/ITSM systems.
• Drive innovation through rapid prototyping and lead design reviews to validate and evolve integration approaches.
• Optimize integration performance, security, error handling, and observability mechanisms at scale.
• Engage directly with key customers, product managers, and stakeholders to understand integration use cases, gather requirements, and provide expert technical guidance.
• Contribute to and drive the development of shared documentation, integration guides, best practices, and knowledge bases to support internal teams and customers.
• Stay current with emerging technologies and industry trends in enterprise integrations and CMDB/ITSM platforms.

What You’ll Bring

Essential Skills

• 8+ years of experience developing end-to-end platform integrations for enterprise solutions, with proven track record of leading complex integration projects.
• Deep expertise in object-oriented or functional programming languages (Go, Python or JavaScript/Node.js).
• Strong command of API design, implementation, and consumption, including API versioning and backwards compatibility strategies.
• Extensive experience with API authentication and authorization mechanisms (OAuth 2.0, API keys, JWT tokens, SAML).
• Expert knowledge of data transfor…