Aws Cloud Developer

Role & responsibilities

• Minimum of 2+ years of experience working in IT or related field.
• Minimum of 2+ years of experience with Python and/or React.
• Minimum of 2+ years of experience in core AWS services: Lambda, S3, DDB, Kinesis, Cloudwatch, SNS.
• Collaborative with excellent written and verbal communication skills internally and externally.
• Professional experience utilizing AWS Cloud Technologies.
• Professional experience with call flow development.
• Experience with CORS Cross-Origin Resource Sharing.
• This job will require developing CI/CD processes and corresponding testing automation for Amazon Connect in alignment with existing Change Healthcare cloud processes and procedures.

Core Responsibilities:

• Interface with other IT teams and business unit leads to ensure collaboration and coordinated strategy to meet service management goals and objectives.
• Research, develop and test cloud contact center solutions to improve business processes and outcomes. Map functional capabilities to tools and applications and document specifications.
• Recommend controls by identifying problems, document improved procedures. Conduct current state to future state gap analysis; identify and classify change impacts.
• Create informative, actionable, and repeatable reporting that highlight relevant business and technology trends and opportunities for improvement.
• Demonstrate functionality of completed products to internal team members and other stakeholders.
• Maintain documentation on all Contact Center architectures, procedures, best practices, and knowledge-based articles for enterprise consumption.

Preferred candidate profile