Head of Product Design

• Canary Technologies is hiring a Head of Product Design to own the design system, information hierarchy, and interaction principles that govern every surface of Canary’s platform — for human users and AI agents alike
• Most design system roles are about consistency for humans
• This one is about building the design language that AI agents obey. You’re not just making a dashboard pretty — you’re defining the rules of interaction for a platform where AI is increasingly the operator
• That’s a new kind of design leadership, and we want someone who sees it that way
• Canary’s product surface is expanding fast across checkin, messaging, upsells, voice, and more
• We need someone obsessive about consistency, hierarchy, and systematic design who can establish principles that scale — not just across screens, but across a future where AI agents are primary users of our interfaces
• The design system you build won’t just guide human designers; it will be the contract that AI follows
• Define and enforce a unified design system across all Canary product surfaces — components, spacing, typography, color, layout patterns, and page-level templates
• Establish clear information hierarchy standards so every page communicates priority, status, and action with zero ambiguity
• Build design principles rigid enough to be programmatically enforced and flexible enough to serve diverse hospitality workflows
• Create specifications precise enough that AI coding agents can generate UI that meets your bar without human review
• Audit existing surfaces ruthlessly and drive convergence toward a single coherent system
• Partner closely with engineering and product to make the design system the source of truth — not a side artifact
• Think deeply about how AI agents (voice, chat, autonomous) interact with and present Canary’s UI, and design for that as a first-class use case

Benefits

• Our health insurance has you covered on day 1
• Flexible working hours
• Training and career development
• Regular team building events
• A travel stipend for when you stay at Canary hotels
• Internal promotions from within the team
• Kitchen stocked with fruit, snacks, coffee, and more
• We’re a diverse and global team- Excited by the idea that your design system becomes the rulebook for AI agents building and operating UI
• 8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred
• Meticulous, opinionated, and able to hold the line on standards while moving fast
• Fluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools
• Strong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints
• Comfortable being both hands-on (Figma, tokens, specs) and strategic (principles, governance, cross-pod alignment)
• Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile is essential
• You are inspired by companies like Rippling, Linear, or Stripe where systematic design creates product clarity
• Proven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building