Job Developer

Role Overview: This position focuses on enhancing employment and vocational rehabilitation services for customers by developing transitional employment opportunities, conducting employer outreach, and building strong employer relationships.

Key Responsibilities

• Identify and secure transitional employment options with employers, including developing agreements and coordinating candidate screening and referrals.
• Build and maintain employer relationships to ensure satisfaction and repeat business.
• Market job training programs and support on-the-job training initiatives.
• Match customers to suitable job openings, prepare them for interviews, and understand employer needs and company culture.
• Conduct work readiness sessions, review labor market information, and assist with resumes and interview skills.
• Coordinate with other job development organizations to broaden employment opportunities.
• Utilize real-time feedback to improve services and follow up with employers for quality assurance.

Qualifications & Skills

• Bachelor’s degree in social services or related field, with four years of customer service experience, or equivalent.
• Experience in employment placement programs, fast-paced environments, and handling diverse customer needs.
• Strong service, engagement, organizational, and communication skills, including motivational interviewing techniques.
• Knowledge of legal and regulatory frameworks, electronic systems, and accommodations for customers.
• Ability to develop employment opportunities across multiple sectors and organize hiring events.
• Proven track record of placing customers into employment and generating performance reports.