Marketing Design & Media Specialist I

POSITION SUMMARY

The primary function of this position is to develop, design and create thoughtful Credit Union advertising & marketing with a focus on social and digital channels along with the Graphics Team. The Marketing Design & Media Specialist I will create and resize content as needed to display across multiple marketing platforms through various media types, which can also include print/traditional when needed.

ESSENTIAL JOB FUNCTIONS

• With direction from Marketing Supervisor, work with the First Source Marketing & Community Team and their Ad Agency in development, design, deployment/production of advertising, marketing, and communications.

• Includes social/digital/electronic, email, promotional/wearables, slideshows, traditional/printed and other as is pertinent to the project, promotion or event.

• Adhere to brand standards and styles, while clearly defining particular product, service or community lines.
• Assist with marketing campaigns through CRM with direction from Marketing Supervisor.
• Support community events where First Source is participating.
• Capture moments through video and photography.
• Work with the Marketing & Community Team to brainstorm creative solutions for promotions, programs and events.
• Support the Credit Union by assisting with organizational or departmental projects as assigned.
• Represent in a positive manner and participate in First Source Federal Credit Union and Community events as needed.
• Required to attend or participate in necessary compliance training, including but not limited to Bank Secrecy, OFAC, and Privacy.
• Required to attend training sessions as appropriate.
• Required to travel as needed.
• Perform other duties as assigned.

UNIVERSAL BEHAVIORS

Knowledgeable and Experienced

• I promise to take personal ownership for learning and using that knowledge to provide value to those that I serve by:

• • Looking for answers until I find them.
  • Seeking opportunities to learn from others.
  • Appreciating and respecting others views.
  • Acknowledging mistakes and learning from them.
  • Going out of my way to share my knowledge and experience.

Striving for Operational Consistencies

• I promise to make it easy for you through consistency, efficiency, and accuracy by:

• • Doing it right the first time, being thorough and accurate.
  • Taking pride and ownership in my work
  • Making and keeping commitments.
  • Continuing to look for better ways to do things and challenging the status quo.

Rewarding Work Environment

• I promise to show care, compassion, and respect toward everyone I interact with by:

• • Being approachable and accessible to others.
  • Creating a pleasant work environment for each other.
  • Always asking what more I can do.
  • Resolving differences promptly
  • Recognizing the contributions of others.
  • Embracing diversity in the workplace.

Committed to Member Service

• I promise to deliver exceptional member service by:

• • Interacting with a natural and genuine friendliness.
  • Being courteous and respectful.
  • Creating a welcoming environment.
  • Exceeding your expectations.
  • Sharing the moment and finding common ground.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Degree in Communication/Advertising Design, Graphic/Media Design, Digital or Information Design or related study
• Proficiency in Adobe Creative Suite including After Effects, Microsoft Office including Word, Teams and Power Point, required
• Strong creative skills and attention to detail required
• Website CMS, and other design software a plus
• CRM familiarity and navigation a plus
• UX design skills a plus
• Outstanding interpersonal and communications skills, both written and verbal
• A professional appearance and the ability to work well under pressure and meet necessary deadlines with on time deliverables
• Adaptability and multitasking skills to work on multiple projects at once
• Familiarity with financial service offerings and platforms a plus