Broker Assistant

Stratium Finance is dedicated to delivering clear, client-focused mortgage solutions with integrity and professionalism. We’re looking for exceptional talent to join our team and help us continue providing outstanding service to our clients.

Role Overview

As a Mortgage Broker Assistant, you will support our mortgage brokers in delivering smooth, compliant, and timely loan solutions for clients. This hybrid role offers flexibility to work from home while staying closely connected with a collaborative, high-performance team. You will be the crucial link in process execution, documentation management, and client communication.

Key Responsibilities

• Assist mortgage brokers with submissions, document collection, and loan processing from application to settlement
• Liaise with clients, lenders, conveyancers, and internal teams to ensure a seamless experience
• Prepare and review loan submissions for accuracy and compliance (NCCP/AML/CTF)
• Manage customer relationships and provide proactive updates on loan progress
• Maintain and update client files in the CRM and loan origination systems
• Handle administrative tasks including emailing, scheduling, and file migrations
• Support brokers in pipeline management, follow-ups, and performance targets
• Assist with marketing and client re-engagement activities as required
• Stay up-to-date with industry regulations and internal policies

What We’re Looking For

• Minimum requirement: Certificate IV in Mortgage Brokering (or equivalent)
• Prior experience in mortgage brokering (ideally in a support/assistant role)
• Excellent verbal and written communication skills
• Strong attention to detail and high level of accuracy
• Demonstrated ability to organise, prioritise, and manage multiple tasks in a fast-paced environment
• Proficiency with mortgage origination software, CRM systems, and MS Office
• Knowledge of NCCP, AML/CTF compliance, and standard lending guidelines
• Able to work effectively in a hybrid environment with self-motivation and initiative
• Australian work rights

What We Offer

• Hybrid role with flexible work-from-home options and in-office collaboration
• Competitive salary and performance-based incentives
• Opportunities for career growth and professional development
• Supportive team culture with a clear path to advancement
• Flexible work arrangements to help you balance work and life
• Access to ongoing training and industry updates

How to Apply If you’re an exceptional candidate with mortgage brokering experience and a Certificate IV in Mortgage Brokering, we want to hear from you.

• Please submit your resume and a brief cover letter outlining your relevant experience and why you’re a great fit for Stratium Finance
• Include any references or contact details for prior employers

Contact/Apply via: [email protected]

Application deadline: 31/05/2026

Stratium Finance is an equal opportunity employer. We value diversity and strive to create an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law.

Pay: $54,128.91 – $100,000.00 per year

Benefits:

• Employee mentoring program
• Referral program
• Work from home

Work Location: Hybrid remote in Ramsgate NSW 2217