Project Manager/Business AI Lead

BCforward is seeking a Program Manager/Business AI Solutions Lead to work hybrid in Indianapolis.

Program Manager / Business AI Solutions Lead – Integrated Evidence Generation, Dashboards, and Workflow Automation

Location: Indianapolis, IN/hybrid

Description

• Strong understanding of current AI capabilities, including platforms such as Claude and Copilot beyond basic prompting

• Familiarity with agent-based solutions, semantic data models, and emerging AI workflows

• Ability to develop AI-enabled workflows, dashboards, and practical solutions that translate data into actionable insights

• Enough technical depth to understand system architecture and collaborate effectively with engineering teams without necessarily being the primary engineer

• Strong innovation mindset and comfort operating in ambiguous environments

• Ability to partner effectively across both business and technical stakeholders

• A bias toward execution and delivery rather than solely strategy or requirements definition.

Required Skills and Experience

• Strong project management experience in complex, cross-functional business and technology environments, with the ability to create structure, momentum, and accountability where requirements are evolving.
• Demonstrated ability to operate as a hybrid business/technical translator, connecting business strategy, stakeholder needs, data capabilities, technical constraints, and practical execution plans.
• Experience gathering and documenting business requirements, functional requirements, user stories, acceptance criteria, process flows, and implementation-ready specifications.
• Strong understanding of dashboard, reporting, KPI, analytics, and data visualization concepts, including the ability to translate data into meaningful business insights and compelling executive-level stories.
• Working knowledge of Power BI or comparable analytics/reporting tools; experience with semantic models, multiple data sources, or enterprise reporting environments is strongly preferred.
• AI literacy and practical familiarity with AI-enabled productivity or solutioning tools such as Claude, Copilot, agents, scripts, prompt-driven workflows, or similar technologies.
• Experience identifying process automation opportunities and helping business teams move from manual, fragmented workflows toward standardized and scalable ways of working.
• Strong stakeholder engagement skills with the ability to partner effectively with business leaders, technology teams, data owners, vendors, and operational subject matter experts.
• Excellent written and verbal communication skills, including the ability to summarize ambiguity, document decisions, explain technical concepts to non-technical audiences, and tailor communication by stakeholder group.
• Ability to work independently with limited direction, learn quickly, ask effective questions, and make progress in ambiguous or evolving environments.
• Proficiency with Microsoft tools including Word, Excel, PowerPoint, SharePoint, Teams, and Forms; Smartsheet experience is preferred.

Preferred Qualifications

• Prior experience in pharmaceutical, life sciences, healthcare, medical affairs, HEOR, clinical development, or regulated data environments.
• Familiarity with evidence generation, medical affairs planning, global-to-local operating models, affiliate engagement, or portfolio-level reporting.
• Experience supporting AI, analytics, data strategy, digital transformation, business process improvement, or workflow automation initiatives.
• Experience working with cross-functional global stakeholders and balancing enterprise standardization with local or affiliate-specific needs.
• Experience preparing executive-level dashboards, scorecards, business cases, roadmap materials, or leadership readouts.