Sales Assistant

Location: Melbourne

Company: THM

About Us:

At THM, we pride ourselves on delivering exceptional service and top-quality products to our customers. We are a dynamic and growing company seeking a motivated and enthusiastic Sales Assistant to join our team. If you are passionate about customer service and eager to contribute to a vibrant retail environment, we want to hear from you!

Key Responsibilities:

• Customer Service: Provide outstanding service to customers by greeting them, understanding their needs, and offering product recommendations.
• Sales Support: Assist customers with service selection, answer queries, and process transactions efficiently.
• Product Knowledge: Maintain a thorough understanding of our products and services to effectively communicate their benefits to customers.
• Inventory Management: Assist with stock replenishment, inventory counts, and manage stock levels to ensure availability.
• Team Collaboration: Work closely with team members to achieve sales goals and maintain a positive working environment.
• Calling Clients: calling potential clients to discuss potential jobs
• Quoting: Prepare and provide quotes to clients based on their inquiries and requirements.
• Scheduling: Arrange appointments, meetings, and sales calls for the sales team, ensuring efficient use of their time.
• Emailing: Manage and respond to incoming emails; draft and send communications as needed.
• Invoicing: Prepare and issue invoices to clients, ensuring accuracy and timely delivery.
• General Admin: complete general Admin Tasks required to maintain operations

Qualifications/Skills:

• Experience: Previous experience in retail or customer service is preferred but not required. no-experience necessarily required.
• Skills: Strong communication skills, a friendly and approachable demeanor, and a keen eye for detail.
• Team Player: Collaborative mindset with a proactive attitude and a passion for working with people.

Why Join Us?

• Growth Opportunities: We are committed to your professional development and offer opportunities for advancement.
• Supportive Environment: Join a team that values collaboration, creativity, and innovation.
• Competitive Pay: Enjoy a competitive salary and benefits package.
• Employee Discounts: Benefit from discounts on our products and services.

How to Apply:

If you are excited about the opportunity to be a part of our team, please submit your resume and a brief cover letter outlining your relevant experience and enthusiasm for the role to [application email or application link].

We look forward to meeting you and exploring how you can contribute to our team!

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time, Fixed term, Casual, Temp to perm

Pay: $21.38 – $36.71 per hour

Benefits:

• Employee discount
• Employee mentoring program
• Work from home

Experience:

• Working towards sales targets and KPIs: 1 year (Preferred)
• Retail: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person