M365 Copilot GPT Builder / Copilot Studio Consultant

Key Responsibilities :

• Design and build custom Copilot GPTs and AI Agents using Microsoft Copilot Studio.
• Configure conversational workflows, topics, prompts, actions, and generative AI capabilities.
• Integrate Copilots with Microsoft 365 services such as Teams, SharePoint, Outlook, and OneDrive.
• Develop Power Automate workflows to support Copilot actions and business process automation.
• Connect enterprise systems through APIs, connectors, and Dataverse.
• Configure and manage knowledge of sources, including SharePoint sites, documents, and websites.
• Design user experiences, escalation paths, fallbacks, and Human-in-the-Loop approval processes.
• Perform testing, troubleshooting, deployment, and production support.
• Monitor usage analytics and continuously improve Copilot performance and accuracy.
• Maintain technical documentation and governance standards.

Required Skills:

Microsoft Technologies

• Microsoft 365 Copilot
• Microsoft Copilot Studio

• Power Platform

• Power Automate
• Power Apps

• Dataverse

• Microsoft Teams
• SharePoint Online
• Microsoft Graph API

AI Skills :

• Prompt Engineering
• Conversational AI Design
• Generative AI Concepts
• RAG (Retrieval-Augmented Generation)
• AI Governance and Responsible AI Practices

Technical Skills

• REST APIs
• JSON
• Azure OpenAI Services
• Azure Functions
• Power Fx
• Git / Azure DevOps

Experience :

• 36 years of experience with Microsoft technologies.
• 1–3 years hands-on experience with Microsoft Copilot Studio or Power Virtual Agents.
• Experience building enterprise chatbots, copilots, or conversational AI solutions.
• Experience integrating business applications through APIs and Power Platform.