Assistant Director, Regional Practices - Physician Pract Admin Alliance - Long Island

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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Position Summary:
We have an exciting opportunity to join our team as a Assistant Director, Regional Practices - Physician Pract Admin Alliance - Long Island.

In this role, the successful candidate has overall responsibility to plan, organize and direct the clinical operations of the ambulatory facilities. Reporting to the Director- Regional Ambulatory Practices, Assistant Director, Regional Ambulatory Practices is expected to work in close collaboration with the AVP of Ambulatory Care Strategy,Business Operations, & Affiliates, the Senior Director of Ambulatory Operations and Senior Director of Finance to achieve
the strategic and operational goals. This position will oversee an ambulatory management team. The Assistant Director, Regional Ambulatory Practices will also be responsible for leading short term and long term operational project initiatives to support the ambulatory practices that they are assigned to.

Job Responsibilities:

? Operation Management: Plans, directs and coordinates the day-to-day activities of multiple ambulatory practices. Responsible for implementation of FGP and NYU planning decisions and enforcement of policies and procedures. Identifies opportunities relative to practice operations, develops pro forma, and implements novel initiatives on behalf of FGP administration. Develops and maintains ambulatory policies and procedures for the administration of the practices. Assists in the development of the FGP Ambulatorys vision and strategic plans, as well as executing the recommendations and initiatives.

? Other duties as assigned

? Miscellaneous Assist in troubleshooting institutional issues as they relate to the FGP. Stays current on regulatory policies and industry changes that may affect the manner in which we conduct business. Disseminate this information to the FGPs and FGP staff.Keep abreast of new practice management products and technologies that may enhance operational efficiencies and revenue enhancement. Oversee asset acquisition and maintenance. Direct responsibility for HR functions including hiring, firing, evaluations and merits.

? Business Management: Works with call center leadership to develop call algorithms to expedite patient access. Oversees an internal staff to manage calls within the practice access. Monitors quality metrics including PQRS / Meaningful Use and coordinates process improvements as needed. Meet regularly with Faculty Group Practice leadership to report operating and financial results. Reports any operating issues that may have an impact on financial results to the FGP Leadership. Oversees the facility programming and work with RED+F to address any physical plant needs. ? Business Management: In conjunction with Faculty Group Practice leadership, collaboratively responsible for implementing business plan components and monitoring achievement of benchmarks and goals and changing direction as needed. Manages front end business processes including charge capture, authorization / referrals, copay collections, etc.

? Operation Management: Develops staffing needs to support patient care and operational needs. Design and deploy employee reward and recognition programs to attract and retain top talent. Improve operational work flows to enhance the patient experience including reducing wait times, improving patient communication, optimizing templates, and addressing opportunities identified through tools such as Press Ganey surveys.

? Operation Management: Monitor and maintain the performance practice standards, and works with the physicians and staff to assure the defined targets standards for access, productivity, customer service and other business …