Project Manager

Position Overview

The Project Manager is responsible for coordinating and managing projects from order release through successful installation completion. This role serves as the primary liaison between sales, customers, warehouse personnel, installers, and vendors to ensure projects are completed accurately, on schedule, and in accordance with company quality standards.

Essential Duties and Responsibilities

• Manage assigned projects from order release through installation completion, ensuring projects are completed on schedule and in accordance with company standards.
• Maintain and monitor project information for all assigned jobs, ensuring the accuracy of customer, product, measurement, pricing, and scheduling details.
• Read and interpret blueprints, drawings, and project specifications to ensure accurate project execution.
• Review scope of work, contracts, and other supporting documents to identify exclusions and change requirements.
• Coordinate with customers, sales staff, warehouse personnel, vendors, and installation teams to ensure materials, resources, and timelines are aligned to meet project commitments.
• Schedule and oversee installations, communicate project updates, and proactively address issues, delays, and changes to minimize disruptions and maintain customer satisfaction.
• Ensure installers are provided with all necessary documentation, materials, and information required to complete installations efficiently and professionally.
• Monitor project progress and performance, identify process improvement opportunities, and support continuous improvement initiatives to enhance operational efficiency and service quality.
• Serve as a point of contact for customers throughout the project lifecycle, providing timely communication and ensuring a high level of customer satisfaction.
• Support coordination of service-related items, including warranty claims, repairs, and ongoing follow-up for post-installation and future service needs.

Requirements and Qualifications

• 3-5 years of construction project management experience preferred
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Personable, enthusiastic, and able to build strong customer relationships
• Strong understanding of construction methods, materials, sequencing, scheduling, estimating, and cost control
• Proficient in reading blueprints, project specifications, contracts, and scope of work documentation
• Proficient in Microsoft Office (Outlook, Word, Excel)
• OSHA 30 certification preferred