Executive Assistant

City/State:

Nyack, New York

Department:

Administration_2

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

8.5 HOURS

Scheduled Weekly Hours:

40

Hourly Rate/Range:

$30/hr. - $40/hr.

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Essential Job Qualifications:

Education: Associate’s degree required; bachelor’s degree preferred.

Experience : Minimum of 5 years of experience as an Executive Assistant to a senior manager or above. Preferred experience in a healthcare setting and/or union environment. Familiarity with labor relations, grievance administration, and HR policy coordination.

Other : Proficiency with Microsoft Office applications, including Outlook, Word, Excel, Teams, and PowerPoint. Workday and UKG/Kronos experience preferred. Demonstrated experience handling confidential information with discretion and professionalism. Strong organizational, communication, and time-management skills. Ability to work independently, prioritize effectively, and manage competing demands in a deadline-driven environment.

Job Specific Contacts

1. General Contacts: Frequent contact with hospital employees, administration, management, union delegates, Board of Trustees of Montefiore Nyack Hospital and outside agencies.

Job Provides Direction to: N/A

Environment and Demands

1. Environmental Demands: Office Environment with frequent interruptions; intense multi-tasking and constant prioritization under tight deadlines.

2. Essential Physical and Cognitive Demands, Manual Dexterity: Position requires extended periods of sitting, computer operation, communications, and typing. Occasional light lifting up to 25 lbs., periods of standing, and walking between offices and or meeting rooms.

Part I: Hospital-Wide Standards

A. Organizational

Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including:

WORKING TOGETHER “ I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.”

I will:

• Place team success above individual recognition.
• Be receptive to new ideas and approaches within my workplace.
• Offer assistance generously without hesitation.

EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.”

I will:

• See projects through to ensure completion.
• Problem solve with patients, family members, and other employees.
• Follow up to ensure a resolution.

COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.”

I will:

• Use effective verbal and written communication to patients, families, visitors, and fellow employees using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You)
• Use positive communication in my tone of voice, body language, and choice of words.

APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times”

I will:

• Maintain a clean, neat, and professional appearance.
• Adhere to the Hospital’s dress code policy.
• Promote and adhere to Montefiore Nyack Hospital’s guidelines regarding a safe and clean work environment for employees, patients and visitors.

RESPONSIVENESS “I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.”

I will:

• Respond empathetically.
• Apologize for delays and concerns.

EXCELLENCE IN SERVICE “I will strive to ‘do my best everyday’ in exceeding customer expectations.”

I will:

• Anticipate and address my patients’ and customers’ needs.
• Avoid negativity and exhibit a “can-do” attitude.
• “Manage up” fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community.

B. MISSION/STRATEGIC PLAN:

Participates in activities which support the mission of the hospital

C. JOB SPECIFIC COMPETENCIES:

Demonstrates the required job specific technical/professional knowledge, skills and abilities. *

1. Manage and maintain the Vice President’s calendar, schedule appointments, coordina…