Program Manager - Curriculum Design

External:

Company: NY State Electric & Gas Corp, an Avangrid Company

Department: Integrated Operational Services

Job Title: Program Manager – Curriculum Design

Location: Johnson City, NY

Work Model: Office

The salary range for this position is dependent upon experience, ranging from $116,640 to $145,800.

What We Offer:

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career‑advancement pathways

The Program Manager – Curriculum and Instructional Design will be responsible to lead the development, implementation and continuous improvement of instructional materials and curricula for technical training programs within the NY Electric disciplines (Field Planning, Line, Meter, Substation). This role will manage curriculum strategy, instructional design and cross-functional collaboration to ensure high-quality learner-centered content delivery across various platforms.

Responsibilities

• Lead the design and deployment of instructional strategies for technical training, safety protocols and regulatory compliance in electric operations.
• Create engaging, inclusive and accessible instructional materials.
• Collaborate with subject matter experts (SMEs) to develop content and assessments.
• Develop curricula based on governance committee inputs.
• Refresh and maintain current programs to ensure timely updates to critical materials and centralized control of content.
• Manage version control systems to track revisions of instructional materials, maintain historical records and ensure consistency across course content and documentation.
• Engage and manage instructional design vendors when specialized services are required.
• Lead curriculum development projects from conception to launch, ensuring timelines, budget, and quality standards are met.
• Monitor and evaluate program effectiveness using data-driven metrics and learner feedback.
• Provide training and support to technical trainers on curriculum implementation and instructional best practices.
• Develop resources and toolkits to support ongoing instructional improvement.
• Continuously research and evaluate emerging technologies and instructional practices to ensure curricula remains aligned with best-in-class learning standards and industry innovations.

Required Qualifications

Education:

• BS/BA degree in relevant field of study with 5-8 years relevant experience in a training or educational related field.
• Associates degree in relevant field of study with 8+ years of experience in a training or educational related field.

Skills/Abilities:

• 3-5 years of experience managing projects, programs or initiatives with strong organizational skills.
• Proficiency with instructional design tools (e.g., Articulate, Adobe Captivate, Camtasia).
• Proficiency with MS Office Suite (Word, PowerPoint, Excel, PowerBI preferred).
• Experience with LMS Platforms (Workday preferred).
• Expertise with adult learning theory and assessment strategies.
• Expertise with adult instructional design methodologies (e.g., ADDIE, SAM, Agile) ensuring alignment with ANSI, OSHA, NERC and other relevant standards.
• Excellent communication, collaboration and leadership skills.
• Experience in operational processes or methodology.

Company:

NY STATE ELECTRIC & GAS CORP

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

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