Business Continuity Engineer – Operational Resilience & AI Automation

Career Category

Information Systems

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Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission–to serve patients living with serious illnesses–drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas - Oncology, Inflammation, General Medicine, and Rare Disease - we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Continuity Engineer – Operational Resilience & AI Automation

What you will do

Let’s do this. Let’s change the world. In this vital role you will lead the modernization and continuous improvement of the Business Continuity program while partnering with the Disaster Recovery team to strengthen enterprise operational resilience. The Sr. Associate serves as the Business Continuity program lead, driving Business Impact Analysis (BIA), Business Continuity planning, dependency management, AI-enabled modernization, orchestration, telemetry, reusable services, testing, governance, and continuous improvement. The role develops working knowledge of Disaster Recovery processes and provides initial analysis, triage, coordination, and support for technology recovery activities, escalating complex recovery issues to Disaster Recovery specialists as appropriate.

• Provide input and feedback on Global Business Continuity and Disaster Recovery Services strategy, requirements, standards, procedures, processes, training, templates, tools, metrics, and reporting.
• Lead and collaborate with business clients, IT, operations, risk management, and global virtual teams in the development, implementation, and continuous improvement of Business Continuity plans and capabilities, while partnering with the Disaster Recovery team to support technology recovery planning and coordination.
• Lead Business Continuity (BC) process analysis, including stakeholder engagement, Business Impact Analysis (BIA), Business Continuity Plan (BCP) development, quality assurance, dependency mapping, and continuous improvement initiatives that strengthen organizational resilience.
• Develop working knowledge of Disaster Recovery (DR) processes and provide initial analysis, triage, coordination, and support for Disaster Recovery planning and recovery activities. Escalate complex technology recovery activities to Disaster Recovery specialists while ensuring alignment between Business Continuity requirements and technology recovery capabilities.
• Lead enterprise dependency mapping across business processes, vendors, suppliers, technology, personnel, facilities, and critical resources to strengthen Business Continuity planning while supporting Disaster Recovery readiness.
• Lead the use of Agentic AI to modernize Business Impact Analysis (BIA), ensuring critical business data, dependencies, and recovery requirements are accurately reflected to improve continuity planning.
• Lead the development and continuous improvement of AI-enabled Business Continuity Plan (BCP) generation and maintenance, ensuring plans remain current, resilient, and aligned to business priorities.
• Lead identification and visibility of Key Computerized Systems (KCSs) and Critical Systems to improve Business Continuity planning and support Disaster Recovery prioritization.
• Lead continuous analysis of critical business services, KCSs, and supporting technologies to identify impacts to Business Continuity plans and communicate recovery considerations to Disaster Recovery stakeholders.
• Lead governance, quality assurance, and continuous improvement of AI-enabled Business Continuity workflows, ensuring appropriate fallback, override, recovery, and escalation mechanisms are incorporated.
• Lead engineering efforts to optimize and modernize Business Continuity exercises / testing, coordinating cross-functional participation, documenting lessons learned, and driving correc…