Senior Software Engineer - RMM Platform ( Windows )

Designation: Senior Software Engineer RMM Platform (Windows)
Experience: 5+ years
Role Type: Full-time | Permanent
Location: Whitefield, Bangalore (Hybrid)

About IDrive

IDrive is a leading provider of secure and scalable cloud backup, S3-compatible object storage, and remote access solutions. Trusted by over 5 million users worldwide, we empower individuals and businesses to protect, access, and manage their data with high-performance tools built for speed, reliability, and security.

About the Job

Join our RMM (Remote Monitoring and Management) team as a Senior Software Engineer - RMM Platform (Windows)and help build our next-generation platform. You will play a key role in developing and enhancing solutions that enable seamless device management, proactive monitoring, and intelligent automation in enterprise environments.

What you will be doing:

RMM Design & Development

• Design, develop, and enhance core components of the RMM platform, including monitoring agents, automation workflows, alerting, and reporting modules.
• Analyse performance and scalability bottlenecks across distributed systems, implementing optimized and reliable solutions.
• Develop tools and utilities for remote device management, patching, and policy enforcement.

RMM Platform Integration

• Integrate cloud-based monitoring and management capabilities.
• Contribute to API and protocol design for communication between agents and management servers.

AI-Driven Development

• Leverage AI tools for code optimisation, automated testing, and workflow improvements.
• Use intelligent systems to enhance debugging, maintainability, and performance.

Collaboration & Technical Leadership

• Collaborate closely with cross-functional teams to align architecture with product goals.
• Lead troubleshooting efforts and resolve complex issues related to remote monitoring and system performance.
• Provide technical mentorship and contribute to architectural discussions and code reviews.

Innovation & Continuous Improvement

• Stay current with Windows architectures and emerging industry trends.
• Drive architectural improvements and promote best practices for secure, efficient, and scalable system-level development.

What we expect from you:

• Strong proficiency in modern C++ (C++11 or later).
• Design and implement in C++ for the Windows platform.
• Develop networking components for client-server backup communication (using protocols like HTTPS, SFTP, or custom).
• Maintain cross-platform code for backup agents and services.
• Solid understanding of networking protocols and their use in remote management and automation.
• Knowledge of RMM concepts agent-server communication, monitoring metrics, patch management, and remote command execution.
• Proficiency with Git, CI/CD pipelines, and agile development practices.
• Strong analytical, debugging, and problem-solving skills with a focus on scalability, security, and reliability.
• Excellent collaboration and communication skills for working with Mac, Linux, Web, and other teams.
• Bachelors degree in Computer Science, Engineering, or equivalent industry experience.

Why join us?

At IDrive, innovation drives us, and our people define us. We invest in growth, recognize excellence, and ensure our team feels supported in every aspect of their professional and personal development.

Here’s what you can look forward to as part of our team:

Startup spirit

• A dynamic work culture where ideas are encouraged and innovation is celebrated
• Opportunity to take ownership of projects from concept to completion
• Hands-on exposure to new and emerging technologies
• Collaborative, fast-paced environment that rewards creativity and initiative
• Direct impact see your work shape real products used by millions
• Room to grow learn, experiment, and expand your skill set every day

Health & wellness

• Medical insurance with customizable coverage for you and your family
• Comprehensive life and accidental insurance for added peace of mind
• Free annual health check-up to keep your wellbeing on track

Culture & community

• Company events and team lunches to foster connection and collaboration
• Festival gifts and goodies to celebrate special occasions together

Perks that matter

• Competitive pay that reflects your experience and contributions
• Online storage space

Flexible work environment

• Hybrid work model with flexi…