Senior Applied AI Software Engineer ( AI)

Become a part of our caring community The Enterprise AI organization at Humana is a pioneering force, driving AI development across our Insurance and CenterWell business segments. By collaborating with world-experts, we deliver the latest AI technologies for improving care quality and experience of millions of consumers. Our goal is to create safe AI solutions to improve and improve healthcare experience and outcomes for our customers.

We are looking for top talent to join us in shaping the future of healthcare through AI excellence. Join our expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

Develop production-grade AI agents and GenAI applications for healthcare, with emphasis on agent orchestration, RAG, tool use, workflow automation, and personalized assistance. Develop secure, scalable AI services using frameworks such as LangChain, LlamaIndex, or Semantic Kernel, plus Python APIs and modern web integration. Improve quality through prompt and context optimization, evaluation frameworks, guardrails, monitoring, and human-in-the-loop validation. Partner with product, clinical, data, and compliance teams to deliver measurable value in HIPAA-compliant environments.

Required Qualifications Use your skills to make an impact

• Minimum 5 years of professional software engineering experience with advanced Python development experience delivering scalable, production-grade full-stack applications.
• We require at least 3 years of experience building user-facing applications. We must build these applications using modern frontend frameworks such as React, Vue, Solid, or Angular. Additionally, the development of responsive, accessible, and API-integrated user interfaces is necessary.
• Demonstrated hands-on experience integrating AI/ML capabilities into production systems using contemporary AI SDKs, orchestration frameworks, and agentic architectures. Proficient in prompt engineering, model selection, context management, and generative AI deployment best practices.
• I have direct experience developing AI-powered solutions, such as retrieval-augmented generation (RAG) pipelines and embeddings-based retrieval systems. These solutions also include AI agents, multi-agent workflows, and advanced conversational interfaces. Additionally, I have implemented AI-specific testing, evaluation, safety, and quality assurance methodologies.
• Proficiency with AI-assisted development tools such as Claude Code, Cursor, Replit, or comparable AI-enabled coding platforms, applying these tools for code acceleration, prototyping, debugging, and quality improvement.
• Experience with AI system evaluation, observability, reliability, fallback strategies, safety guardrails, latency optimization, and rate-limit management within enterprise production environments.
• Experience designing, deploying, and maintaining autonomous or semi-autonomous AI agents with tool invocation, memory, workflow orchestration, and multi-step reasoning capabilities in complex enterprise use cases.
• You need a Bachelor’s degree in Computer Science, Mathematics, Statistics, or a related quantitative discipline. This degree should accompany at least 5 years of relevant professional experience that you have gained. Alternatively, you can have a Master’s degree in a similar field, which requires 3 years of relevant experience.

Preferred Qualifications

• Have, with the ability to explain complex AI concepts to non-technical team members. Additionally, I have excellent collaboration skills, allowing me to work with product managers, designers, clinicians, and compliance specialists. Furthermore, I have expertise working within regulated or high-accountability environments, such as healthcare, finance, or government.
• Experience in healthcare industries

Additional Information This is a Hybrid office position where employees primarily operate from the company office with occasional work from home to support focus work and work/life balance needs. Designated Tech Market locations for this role: New York City; Louisville, KY; Dallas, TX. To Ensure Home Or Hybrid Home/Office Employees’ Ability To Work Effectively, The Self-provided Internet Service Of Home Or Hybrid Home/Office Employees Must Meet The Following Criteria

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required;…