Solutions Engineer, Healthcare AI (Remote - US)

Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.

About the Company

Our client is a fast-growing healthcare technology company building an AI agents platform that automates the entire patient journey — scheduling, intake, referrals, forms, document processing, and payments — natively integrated with leading EHR systems. The company has scaled rapidly since its 2023 founding, growing to over 170 employees and raising $222M from top-tier investors, with 20x revenue growth and 190 million+ patient interactions processed across 23 medical specialties.

The Mission

Our client is building healthcare technology “that remembers” — reducing patient hold times, improving scheduling accuracy, and expanding access to exceptional healthcare through AI, driving measurable outcomes like a 5% lift in appointment volume and a 115% increase in labor capacity for provider partners.

The Opportunity

As a Solutions Engineer, you will bridge the gap between go-to-market and engineering teams, driving technical pre-sales and building customized demos that showcase the value of an AI-driven healthcare platform. This is a senior individual contributor role supporting the MidMarket/Enterprise and Health Systems segments.

What You’ll Do

• Lead technical discovery calls, demos, and solution scoping with enterprise and health system prospects and customers
• Partner with sales teams on proposals and product-fit conversations
• Collaborate with product and engineering teams to relay customer insights and shape roadmap priorities
• Build sales enablement materials from scratch, including architecture templates and demo guides, operating effectively without existing frameworks
• Lead large, high-priority strategic cross-functional projects

What You Bring

• 5+ years of experience in a customer-facing technical role, such as pre-sales or solutions engineering
• 1+ years of healthcare industry experience
• Proven track record collaborating cross-functionally with account executives, engineering, and design teams
• CS/engineering degree with strong technical fluency, including Python backend development skills and familiarity with tools like Lovable, Claude, or Cursor for demo-building
• Strong technical depth and the ability to translate complex engineering concepts into go-to-market language for non-technical stakeholders
• Hands-on experience leveraging AI tools in daily workflows to improve productivity, streamline processes, and support data-driven decision-making
• Familiarity with Electronic Health Record (EHR) systems, including experience with integrations or interoperability standards
• Bonus: Experience with voice AI/VAPI technologies and healthcare data standards (FHIR, HL7)

Key Success Drivers

• A builder mentality — you thrive without established frameworks and enjoy creating processes from the ground up
• Extremely customer-facing with strong communication skills and the ability to drive consensus by mapping business needs to technical solutions
• Mission-driven mindset aligned with making healthcare more accessible through AI
• Strategic thinker capable of leading complex, high-priority initiatives across teams

Why Join?

• Competitive compensation: $220K–$250K OTE, plus competitive equity
• Full health, dental, and vision insurance, plus a 401(k) retirement savings plan
• Unlimited PTO, commuter benefits, and reimbursement for at-home remote work setup
• Health and wellness stipend, plus lunch, dinner, and snacks provided
• Annual professional development budget and training opportunities
• Dog-friendly office and networking opportunities across the tech and healthcare industries
• Join a Series C-stage company that has raised $222M from top investors, backed by explosive 20x revenue growth over the past 15 months

Interviewing Process

1. Recruiter Screen — Brief culture and background screen
2. Hiring Manager Screen — Deeper dive into your sales experience, demo skills, and enterprise customer engagement
3. Technical Assessment — Assessment of your Python proficiency, architecture knowledge, and ability to handle technical customer questions
4. Demo Walkthrough — Present a customized demo, showcasing how you translate technical concep…