Senior Vice President, AI, Technology and Enterprise Transformation

92NY seeks an accomplished and visionary technology executive to serve as its Senior Vice President, AI, Technology and Enterprise Transformation. Serving as a key member of 92NY’s Senior Leadership Group, the Vice President will develop and execute a comprehensive technology strategy that advances the organization’s mission, strengthens operational excellence, and enhances the experience of its patrons, members, donors, students, artists, and staff.

The Senior Vice President will lead a team of professionals who, collectively, are responsible for the organization’s technology functions, including IT Operations, Web & Digital Platforms, and Enterprise Applications & Business Systems, while serving as the strategic advisor to, and the individual with implementation responsibilities on behalf of, executive leadership in connection with technology, cybersecurity, AI and digital innovation, data strategy, and emerging technologies.

This executive will modernize and integrate the organization’s technology ecosystem, creating a connected enterprise that supports a unified view of constituents across programs, membership, fundraising, ticketing, marketing, finance, and customer service. The Senior Vice President will champion digital transformation initiatives, including AI initiative, that improve organizational effectiveness, strengthen decision-making through data, and deliver exceptional digital experiences.

The successful candidate will be a collaborative and forward-thinking leader and doer who combines strategic vision with operational excellence, builds high-performing teams, is comfortable rolling up his or her sleeves and getting involved in implementation and translates technology investments into measurable organizational outcomes.

The ideal candidate would have strength and experience in the following areas, with a particular emphasis on Strategic Leadership & Digital Architecture and Transformation and Enterprise Applications, Data and Business Systems.

Strategic Leadership & Digital Architecture and Transformation Provide strategic leadership for the organization’s technology vision and digital transformation agenda.

• Develop and execute a multi-year technology and digital transformation strategy aligned with organizational priorities and long-term business objectives.
• Serve as a trusted advisor to executive leadership on technology strategy (including AI strategy), innovation, risk, and emerging technologies.
• Lead enterprise-wide transformation initiatives that modernize business processes, improve operational efficiency, and enhance constituent experiences.
• Develop strategies for responsible adoption of artificial intelligence, along with other emerging technologies that improve productivity and organizational effectiveness.
• Lead the organization’s cloud strategy to improve scalability, resilience, performance, and cost efficiency.
• Develop technology investment priorities and annual capital and operating budgets.
• Establish governance structures that ensure technology initiatives align with organizational strategy and deliver measurable business value.

Enterprise Applications, Data and Business Systems Lead the strategy, governance, and optimization of the organization’s enterprise technology platforms.

• Oversee various platforms, including Salesforce, and the organization’s enterprise applications portfolio, with the goal of consolidating and better integrating platforms and ensuring that they can seamlessly communicate with one another.
• Develop an integrated technology ecosystem connecting CRM, fundraising, ticketing, registration, finance, marketing, customer service, and other business systems.
• Establish enterprise data governance standards that improve data quality, reporting, and organizational decision-making.
• Expand automation and workflow optimization to improve efficiency across departments.
• Create a unified, 360-degree constituent view supporting engagement, fundraising, programming, and analytics.
• Maintains a hands-on approach to major technology initiatives, remaining actively engaged in solution design, implementation, and organizational adoption.

Technology Infrastructure, Cloud and Cybersecurity Provide executive oversight for secure, resilient, and scalable technology operations.

• Lead IT Operations, infrastructure, networking, cloud services, end-user computing, and technology support.
• Devel…