Student Assistant - Information Technology Service Desk/Technical Support - Hybrid (Long Beach, CA)

The Commission protects the lands and resources entrusted to its care through balanced management, marine protection and pollution prevention, adaptation to climate change, and ensuring public access to these lands and waters for current and future generations. The Commission is organized into divisions that include Land Management, External Affairs, Environmental Science Planning and Management, Mineral Resources Management, and Marine Environmental Protection.

To learn more visit www.slc.ca.gov/ .

The California State Lands Commission (SLC) is seeking a student assistant to assist with Information Technology (IT) Service Desk customer requests. In a learning capacity, the student assistant will report to the Infrastructure, Telecom, & Support Services Supervisor to provide IT customer support to staff through user submitted requests. This position will support the student’s professional development, other professional and IT related opportunities may be available as time permits.

Conditions of

Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California.

Prerequisites

Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list. To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf

Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

Students declared major must match the major(s) listed in the job posting.

Majors/Fields of Study

Management Information Systems (MIS), Computer Information Systems, Computer Science, Computer Engineering, or Information Technology.

Work Schedule

F lexible workdays and work hours, Monday – Friday, between 8 AM – 5 PM. The final work schedule will be determined by the supervisor.

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Compensation

$18.00 to $21.00 per hour.

Minimum Qualifications

• Ability to provide professional and friendly customer service.
• Strong organizational skills.
• Passionate about technology.
• Ability to learn new technology.
• Ability to work as a member of a technical team. Self-motivated, proactive, and able to work independently with minimal supervision while consistently achieving goals.

Preferred Qualifications

• Previous Customer Service experience.
• Previous Service Desk experience. Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to fur…