Digital Content and Design Specialist

Job #

042981

Department Code

40001-1097

Department

Student Experience

Job Title

Digital Content and Design Specialist

Location

Syracuse, NY

Campus

Syracuse, NY

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range

$62,400 - $63,800

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level

S4

FLSA Status

Exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Full-time

Unionized Position Code

Not Applicable

Job Description

Works closely with SE Tech Services to manage digital content for the division, with emphasis on digital signage and large scale media displays. They serve as manager of the University’s brand alongside SE’s student-focused design guidelines implementing supporting outreach goals of print, digital, accessibility and more. They will design, curate and deploy dynamic content, including social and video content, across SE digital signage and maintain digital content calendars to ensure deployment in a strategic, timely manner and in alignment with the Division of Mktg and Comm’s and SE Division’s editorial calendars and branding guidelines. They will execute established SE Comm workflows pertaining to the creation of project tasks, copyediting, internal/external approval systems and University guidelines such as the Editorial Style Guide. With a strong emphasis on student support and engagement, this position will provide guidance/consultation to registered student organizations, as well as SE depts, to ensure comms meet branding/design accessibility standards. Working with the SE tech and media specialist, they will maintain and communicate best practices for digital content. They will serve as the SE photography and video contact, leading requests or scheduling support. They will support leading the intern team.

Education and Experience

• Bachelor’s degree in communications, design, production or related field.
• Minimum three years’ work experience in a communications-related position.
• Previous experience managing and developing content for print and digital platforms; experience with a digital signage software (FourWinds) a plus.
• Demonstrated experience using Adobe Creative Suite: InDesign, Illustrator, Premiere Pro, After Effects; Photoshop a plus.

Skills and Knowledge

• Proficiency in Microsoft Office, including Outlook, Word and PowerPoint
• Exceptional organization skills.
• Exceptional communication skills (written, oral and visual).
• Exceptional copyediting skills.
• Commitment to and demonstration of promoting an inclusive environment.
• Demonstrated ability to work independently and collaboratively, make decisions and balance multiple deadlines.
• Ability to build relationships and work collaboratively with colleagues across levels at the institution, including students.
• Aptitude or interest in learning new technologies.
• Strong understanding of and commitment to meeting accessibility standards for digital platforms and print.

Responsibilities

• Curate, design and manage content for print, digital, social media, and to be deployed on digital signage networks, incorporating social media integration, interactive design, photography and video. This includes collaborating with campus partners and SE Technical Services to create and manage digital signage needs during large-scale events and programs, in addition to partnering with the Divi…