Sr. Software Engineer

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you’ll do

The Team Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

This position is an individual contributor role reporting to the Sr. Manager, IT Integrations.

Responsibility

• Lead the architecture, design, and implementation of high-performance backend services and integration solutions using the MuleSoft Anypoint Platform and Java/Other OOP language
• Champion “API-led connectivity” by designing and managing the lifecycle of Experience, Process, and System APIs (REST/RAML/OAS)
• Write complex, efficient, and maintainable backend code for core business logic, including advanced DataWeave transformations and custom Java components
• Collaborate with Architects and Product Managers to translate business requirements into technical specifications and scalable system designs
• Serve as the technical anchor for the team: mentor junior engineers, conduct rigorous code reviews, and enforce coding standards and security best practices
• Design and implement cloud-native architectures involving microservices, API Gateways, and containerization (Docker/Kubernetes)
• Analyze and resolve critical performance bottlenecks in API throughput and backend processing
• Manage and optimize CI/CD pipelines (Github SaaS, etc.) for automated testing and deployment of MuleSoft applications and Java services
• Ensure all solutions strictly adhere to security protocols (OAuth2, mTLS, OIDC) and data governance standards
• Stay ahead of the curve on backend trends, integration patterns (Event-Driven, Pub/Sub), and the Anypoint Platform roadmap

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field
• 10+ years of professional experience in software development, with a deep focus on backend engineering and enterprise integration
• 3+ years of hands-on experience specifically with MuleSoft Anypoint Platform (Mule 4, API Manager, Runtime Manager)
• Strong proficiency in Object-Oriented Programming, specifically Java and the Spring Boot framework
• Demonstrable expertise in DataWeave 2.0 for complex data mapping and transformation
• Solid understanding of microservices architecture, software engineering principles, data structures, and algorithms
• Experience with database technologies (SQL flavors like PostgreSQL/Oracle and NoSQL like MongoDB)
• Working knowledge with cloud platforms (AWS, Azure, or GCP) and serverless concepts (Lambda/Functions)
• Experience with version control systems (e.g., Git) and branching strategies

Preferred

• MuleSoft Certified Platform Architect or Integration Architect (Highly preferred)
• AWS Certified Solutions Architect (Associate or Professional)
• Background in building Event-Driven Architectures using tools like Kafka, or…