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BIg4service Now Developer - CSM Custom App/Now assist/GEN AI

  • Source: Naukri
  • Contactx Resource Management
  • On-site
  • Bengaluru
  • Full-Time
  • Mid level

Job Description

Apply at : call :9202551388

Mandatory Skills & Exp

  • 3 to 6 years of overall IT experience with 5+ years of hands-on ServiceNow experience.
  • Strong expertise in two or more ServiceNow modules:
  • o ITSM (Incident, Problem, Change, Request)
  • o ITOM (Discovery, Service Mapping, Event Management)
  • o ITAM / SAM
  • o IRM / GRC (preferred)
  • o HRSD / CSM (good to have)

Strong scripting skills:

  • JavaScript, Glide API, Business Rules, Script Includes.
  • Experience with Flow Designer, Workflows, UI Policies, Client Scripts.
  • Hands-on experience with ServiceNow integrations and CMDB.
  • Strong understanding of ServiceNow architecture and data model.

Certifications (Preferred)

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS ITSM/ITOM/IRM, etc.)
  • ServiceNow Certified Application Developer (CAD)

Nice to Have

  • Experience with ServiceNow upgrades and platform performance tuning.
  • Exposure to DevOps, CI/CD, and Automated Test Framework (ATF).
  • Experience in global enterprise environments.

Skills

  • Servicenow
  • sam-crm
  • javascript
  • glide-2

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