Network Engineer

About Us

At Providence Global Center Hyderabad, we build and operate highly reliable, secure, and scalable enterprise network platforms that support missioncritical applications across onpremises and hybrid cloud environments. Our Network Engineering team focuses on automation, visibility, and operational excellence by leveraging industryleading tools such as SolarWinds, Cisco ISE, Infoblox DDI, and Azure networking services. As part of our ongoing transformation, we are expanding our capabilities in Infrastructure as Code, analytics, and datadriven operations to improve reliability, compliance, and efficiency across the organization.

Job Overview

As a Network Engineer II, you will design, support, and maintain enterprise LAN environments, including switching, VLANs and redundancy, to ensure stable and secure network connectivity.

You will work closely with the Network Operations team to monitor, troubleshoot and resolve LAN incidents, and you will participate in an On-Call rotation to provide timely support for network outages and critical issues outside business hours.

You will track DPMO (Defects Per Million Opportunities) to reduce repeat LAN problems and improve overall network reliability.

You will also support LGW (LAN Get Well) activities by assisting in the replacement of EndofLife (EOL) network devices, helping keep the LAN environment stable, secure and up to date.

This role requires strong troubleshooting skills, handson experience with enterprise switches, Multicast, routing protocol and the ability to work effectively in a teambased environment.

Responsibilities

• Support daytoday LAN network operations across campus, clinic, and hospital environments.
• Participate in OnCall rotation to troubleshoot and restore LAN outages and critical incidents.
• Monitor LAN health using operational dashboards and alerts (SolarWinds) and act on configuration compliance gaps.
• Own accesslayer stability, with strong knowledge of STP / RSTP / MST, rootbridge design, and rapid resolution of loop and convergence issues in campus LANs.
• Troubleshoot Layer 2 and Layer 3 LAN issues, including VLANs, trunking, STP, port channels, access connectivity, and campus routing protocols (EIGRP / OSPF / BGP within LAN environments).
• Support and troubleshoot IP Multicast in campus LANs, including IGMP and PIM, to ensure reliable multicast traffic delivery.
• Drive DPMO improvements by identifying recurring issues and reducing repeat network defects.
• Execute LGW (LAN Get Well) initiatives focused on EOL device replacement across access, distribution, and core layers.
• Perform IOS upgrades, switch lifecycle management, and hardware refreshes aligned with enterprise standards.
• Plan and execute maintenance window activities, including cutovers, migrations, and postchange validation.Create and follow MOPs, perform port mapping, and coordinate with CTS / EUS / field teams during onsite work.
• Ensure configuration standardization and compliance across LAN devices.
• Support incident management, RCA, and problem management, with clear documentation and stakeholder communication.
• Collaborate with LAN Engineering, Wireless, Security, and Service Desk teams to maintain stable and reliable LAN services.
  Use SolarWinds to monitor switch availability, performance, alerts, and inventory; ensure proper onboarding and monitoring of all LAN devices.
• Support network segmentation initiatives, including VLANbased segmentation and coordination with Cisco ISE for access control and policy enforcement.
• Implement and maintain DCFC LAN standards, ensuring switch configurations, routing, segmentation, and design comply with approved clinical and enterprise guidelines.
• Identify and automate repetitive LAN operational tasks using Python, Ansible, or similar tools to improve efficiency, consistency, and reliability across campus LAN environments.

What Would Your Day Look Like?

• Start the day by reviewing LAN health, routing status, and alerts in SolarWinds, ensuring switches and routing adjacencies across campuses, clinics, and hospitals are online and compliant.
• Respond to incidents and service requests, troubleshooting Layer 2 and Layer 3 LAN issues, including VLANs, trunking, STP, access connectivity, and EIGRP / OSPF / BGP routingrelated issues within campus networks.
• Own accesslayer and campus LAN health, proactively managing STP/RSTP/MST, routing stability, and responding…