Network Senior HR Generalist

The Network Senior Human Resources Generalist serves as a key member of the HR team, providing advanced support across Onboarding, HR information systems (HRIS), Employee Relations, data management, and administrative workflow coordination. This position ensures a seamless employee experience, maintains high standards of data integrity, and supports efficient HR operations across the organization.

Position Type/Expected Hours of Work:

Type:

Full Time

Hours of Work:

40

Work Week Schedule:

Monday - Friday / Hybrid work model

Hours of Work:

8:00

a.m. to

4:30

p.m.

Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur.

Essential Functions (Job Duties):

Onboarding & Employee Lifecycle Support

• Coordinate and manage the full onboarding process, ensuring timely and accurate completion of all required documentation.
• Serve as a primary onboarding contact for new hires, partnering with hiring managers to ensure a smooth transition into the organization.
• Maintain onboarding workflows, checklists, and communication templates to ensure consistency and compliance.

HRIS Administration & Data Management

• Perform day-to-day HRIS administration, including data entry, updates, audits, and workflow oversight.
• Ensure the accuracy, integrity, and confidentiality of employee information across systems.
• Generate HR reports and dashboards to support compliance, analytics, and leadership decision-making.
• Assist with HRIS enhancements, testing, and troubleshooting in collaboration with HR leadership and IT.

Employee Relations Support

• Assist with the coordination, tracking, and administration of performance evaluations across the network.
• Manage performance discussion forms, ensuring documentation is complete, timely, and aligned with organizational policies.
• Provide guidance to managers and employees regarding evaluation processes, timelines, expectations, and documentation standards.
• Support HR leadership in addressing routine employee relations matters by gathering information, preparing documentation, and maintaining accurate case records.

Administrative Support & Ticket Management

• Monitor and triage HR tickets or requests, assigning items to appropriate HR team members and tracking completion.
• Provide administrative support for HR operations, including documentation management, correspondence, and process coordination.
• Support compliance and internal audit needs by ensuring documentation is current, complete, and appropriately filed.

General HR Support

• Serve as a resource to employees and managers on HR processes, policies, and system navigation.
• Assist with special projects, policy updates, and cross-department initiatives.

Uphold and model organizational values while maintaining strict confidentiality of employee and HR-related information.

Preferred Qualifications:

• Bachelor’s degree in Human Resources or related field
• Minimum of 1 year managing the hiring process
• SHRM-CP or SHRM-SCP

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employees are required to maintain training, licenses, and certifications per regulatory and agency requirements.

Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur.

Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

Citizen Advocates is an Equal Employments Opportunity/Affirmative Action Employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state**, and local laws.