Senior Clerical Assistant, Home Assessment Recovery Teams, Based at Pullar House

Location:

Pullar House, 35 Kinnoull Street, Perth, PH1 5GD

Salary:

£27,010 - £28,455 per year

Contract Type:

Permanent

Position Type:

Full Time

Hours:

36 hours per week

Work From Home:

Hybrid

We currently have the following opportunity:

Senior Clerical Assistant, Home Assessment Recovery Teams - PKC13734
£27,010 - £28,455
Based at Pullar House, Perth

Would you like to work in a role where you are making a real difference to people’s lives within our communities?

If so, the Home Assessment Recovery Team (HART) Services play a key role in supporting safe, timely discharge and short term assessment pathways for adults returning home from hospital.

Perth & Kinross is split into 3 locality areas (North, South and City) and the teams are responsible for the coordination, inclusive of organising and coordinating packages of support to vulnerable service users, ensuring timely and effective delivery of services.

Are you caring, compassionate and looking to work in an environment which encourages you to develop your skills and experience in health and social care?

The role will allow and require you to demonstrate your experience of multi-disciplinary working and be committed to working closely with colleagues from other disciplines.

We are looking for an enthusiastic individual to come and join us as a clerical assistant. This is a really important post within the team and would require you to operate departmental systems, including databases and spreadsheet applications for the accurate input, collation and retrieval of information. You will also assist and carry out searches as required on computerised service user information system, collating standard reports as required.

This role is mainly hybrid working with a mix of office, home & locality working.

This is a fast paced role and other activities would include;

• Gather Assessment information and input to client database
• Input Assessments and care plans into departmental systems
• Check timesheets & complete variations for Payroll
• Maintain operational spreadsheets for accurate statistical reporting.
• Stock control of Protective Clothing/Equipment/Stationery for service
• Check any invoices with regards to stationery orders, uniform etc. and pass to finance
• Assist in maintaining the filing system to ensure efficient and effective retrieval of documents and materials
• General typing of letters, memoranda, forms and photocopying as required
• Organising, preparing and minute taking for meetings
• Assist in the receiving of mail and preparation of outgoing mail
• Maintain a professional approach responding to all queries from the public, Council employees and outside Agencies in an efficient and courteous manner, using initiative to resolve problems; personally and by the telephone both internally and externally
• Ensure the appropriate degree of confidentiality in all work undertaken
• To provide cover for other members of the Home Assessment Recovery Team as and when required.
• Receive telephone enquiries and take appropriate action as required

Please note, we are currently unable to offer sponsorship for this post.

Skills & Experience Required

There is an expectation that short listed candidates will meet all the requirements stated in the job profile.

Knowledge & Experience

• You must have relevant experience working in an office environment.
• You must be numerate.
• You must have experience working with computer software packages, it would be beneficial if you have experience of Departmental Scheduling Systems (Carelink/Optimise/MOSAIC).
• It would be advantageous if you have experience working in a Local Authority setting.

Customer Care

• Sensitivity/empathy to the needs of others.

Health & Safety

• You have a personal responsibility for taking care of yourself and others and must comply with all relevant Health and Safety legislation Equality & Dignity at Work.
• The ability to treat colleagues and customers with dignity and respect as per the Employee Charter.
• Anti discriminatory attitude.

Communications

• Efficient and effective communication skills.
• The ability to liaise with other professionals in an appropriate manner.

Flexibility

• Ability to work in a variety of situations and meet tight deadlines with accuracy.
• Proven organisational and prioritisation skills.

Achievement of Results

• Good standard of general education and would be beneficial if you have European Computer Driving Licence a…