Office Experience Manager and Executive Assistant

Position Title:Office Experience Manager and Executive Assistant

Position Type: Regular - Full-Time

Requisition ID: 43745

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

We are seeking an experienced Office Experience Manager & Executive Assistant to lead the delivery of an exceptional workplace experience at our Melbourne Head Office while providing high-level executive support to the Managing Director ANZ and senior leaders. This role is responsible for ensuring the smooth day-to-day operation of the office, enhancing employee engagement, managing key workplace initiatives, and fostering a welcoming, productive, and collaborative environment.

This role manages the Receptionist & Office Coordinator and partners closely with IT, vendors, contractors, and building management to ensure the office runs smoothly and delivers a great experience for employees.

What you’ll be doing.

• Provide high-level executive support, including calendar management, meeting coordination, travel arrangements, expense reconciliation, and preparation of presentations, reports, and correspondence.
• Manage day-to-day office operations, facilities, workplace services, and vendor relationships to ensure a seamless employee experience.
• Lead office-based events and employee engagement activities that reinforce McCain’s culture and values.
• Coordinate onboarding activities for new employees and support workplace initiatives that enhance engagement and productivity.
• Manage office budgets, purchase orders, invoices, and general administrative processes.
• Act as the primary liaison with building management, contractors, cleaners, couriers, and workplace service providers.
• Oversee workplace systems, meeting spaces, office supplies, and office protocols to support efficient operations.
• Partner with IT and other support functions to ensure office technology and workplace services meet employee needs.
• Support workplace health, safety, security, and emergency preparedness initiatives.
• Lead or participate in office improvement projects, including workspace renovations and other special initiatives.

What you’ll need to be successful.

• 5+ years’ experience in Office Management, Workplace Experience, Executive Assistant, or a similar role.
• Proven experience supporting senior leaders in a fast-paced corporate environment.
• Experience planning and coordinating employee events and engagement programs.
• Strong organisational skills with the ability to manage multiple priorities and competing deadlines.
• Excellent written and verbal communication skills.
• Highly developed interpersonal skills with the ability to build effective relationships across all levels of the organisation.
• Strong problem-solving skills and the ability to exercise sound judgement and discretion.
• Demonstrated ability to work independently while collaborating effectively with broader teams.
• Advanced proficiency in Microsoft Office and the ability to quickly learn new systems and technologies.
• High level of professionalism, confidentiality, and attention to detail.

About the team.

This role sits within our Melbourne Head Office and is a key member of the broader People and Workplace community. You will work closely with business leaders, employees, and support teams while leading a small office services team to create a workplace that enables collaboration, engagement, and operational excellence.

About McCain.

Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Our purpose is grounded in building meaningful relationships. We’re big bel…