Liaison-Rikers Island Community Re-entry Assistance Network

Join Our Team as a Liaison!

Are you passionate about supporting the justice involved population, and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 120 impactful programs across Long Island and NYC, is looking for a dedicated full time Liaison to join our Rikers Island Community Re-entry Assistance Network (CRAN)!

Wage:$30.35/hour
Schedule: 9AM-5PM, Monday- Friday
Location: Rikers Island in Queens, NY

What drives the core purpose of this job:
The Rikers Island based Community Re-entry Assistance Network (CRAN) Community Transitional Case Management (CTCM) Liaison focuses on engaging clients in-person prior to release in order to ensure effective service delivery by CRAN staff. The CRAN Liaison assists in screening, treatment planning, and case management of eligible substance abusing and/or mentally ill (co-occurring) clients.

What are the key Responsibilities:

1. Meet with incarcerated clients with serious mental illness who have been difficult to engage. Explain the CRAN program and otherwise engage each client in a manner that will increase the likelihood of future enrollment and successful engagement with the program.
2. Collaborate with discharge planners on Rikers Island and community-based CRAN Case Managers.
3. Complete in-person screenings for incarcerated clients, prior to release.
4. Hold groups, small meetings or individual sessions with clients at Rikers facilities.
5. Following a comprehensive screening works with supervision to effectuate referrals to mental health, drug abuse, or alcoholism facility. May accompany and/or arranges transportation for clients to the appropriate facility when necessary.
6. Maintain case documentation available for review by supervision at any time, i.e. client records, including progress notes and all other relevant information to assist clients and to comply with program requirements.
7. Investigate and recommend supportive services for clients.

What key knowledge, skills, and abilities are required to excel in this role:

1. Bachelors degree in Forensic Psychology, Psychology, Criminal Justice or behavioral science with at least one-year experience with the population required.
2. Good communication skills, both oral and written. Ability to work cooperatively with treatment programs, Social Work Department, Department of Corrections and criminal justice systems.
3. Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.

What We Offer:

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.
• We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.
• Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.