Customer Discovery & GTM Lead | AI Infrastructure

**Customer Discovery & GTM Lead AI Infrastructure**

New York

Hybrid

Logan Talent is partnering with an ambitious, venture-backed AI infrastructure company building technology that helps organisations better understand, evaluate and improve the behaviour of advanced AI systems.

They’re now looking for an exceptional Customer Discovery & GTM Lead to join at an early stage and play a central role in shaping both product direction and go-to-market strategy.

This is a high-impact opportunity for someone who enjoys building from zero, speaking with technical customers, uncovering unmet needs and turning market insight into product decisions.

This is not a traditional sales role.

You won’t be joining to inherit a playbook, manage a fixed territory or focus purely on closing revenue. You’ll be helping discover where the strongest opportunities are, identifying the right customers to engage and building the relationships that shape what gets built next.

The role

You’ll work closely with the founders, product and engineering teams to:

• Lead customer discovery with AI-native companies, technical leaders, founders and early adopters.
• Understand how teams are building with AI, where current tools are falling short and which problems are most urgent.
• Identify and develop relationships with early design partners.
• Create your own outreach strategy and build a high-quality pipeline of customer conversations.
• Translate market insight into clear, actionable feedback for product and engineering.
• Help validate product-market fit across multiple early-stage initiatives.
• Represent the company across AI, startup and founder communities.
• Qualify promising opportunities before they move into a formal commercial process.

Who this will suit

This role is ideal for someone who combines strong commercial instincts with genuine curiosity and enough technical fluency to engage credibly with engineering teams.

You may come from:

• Early-stage GTM or customer development.
• Founding sales or business development.
• Product management.
• Founder’s office.
• Consulting.
• A technical customer-facing role.
• A startup founder or operator background.

You should be comfortable operating with ambiguity, creating your own structure and taking ownership without waiting for direction.

What matters most

• Strong customer discovery and interviewing skills.
• Experience in an early-stage or zero-to-one environment.
• The ability to build relationships with technical and commercial stakeholders.
• A clear understanding of generative AI and modern AI development.
• Strong written and verbal communication.
• The ability to influence product direction through customer insight.

Particularly relevant experience

Experience with any of the following would be highly valuable:

• AI-native startups.
• AI agents or LLM applications.
• Developer tools.
• MLOps.
• Observability.
• Evaluation platforms.
• Design partnerships, pilots or proof-of-concepts.
• Venture-backed startup ecosystems.

Why this opportunity stands out

• Join at an early stage with genuine influence over product and commercial strategy.
• Work directly with experienced founders and senior technical leaders.
• Help define the market, rather than simply sell into an established one.
• Take ownership of a highly visible, business-critical function.
• Join a well-capitalised company operating in one of the most important areas of AI infrastructure.
• Receive meaningful equity and strong long-term growth potential.

The role is based in New York and operates on a hybrid basis .

• We are moving quickly on this search. If your background sits at the intersection of customer discovery, early-stage GTM and AI, please apply directly or reach out to Logan Talent for a confidential conversation.