Senior Manager, Network Strategy & Partner Operations
- Source: Greenhouse
- Blink Health
- On-site
- New York City
- Senior
Job Description
Company Overview:Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
The Opportunity:
BlinkRx is building the world’s first pharma-to-patient cloud — a centralized platform that reimagines how branded medications reach patients. At the core of this model is a high-performing national pharmacy fulfillment network. We are seeking a strategic operator to help design, scale, and optimize this network.
You will own critical external partnerships while operating at the intersection of strategy, operations, and cross-functional execution. You will identify structural opportunities, solve ambiguous operational challenges, and help build the systems — including AI-enabled workflows and automation infrastructure — that power a next-generation healthcare platform. This role is ideal for someone coming from consulting or a high-growth environment who wants to move from influencing decisions to owning results.
What You’ll Own:
-
Network Strategy & Performance Architecture
- Develop and refine the operating model for BlinkRx’s national pharmacy network
- Define performance frameworks across cost, service levels, scalability, and risk
- Identify structural improvement opportunities through data-driven analysis
- Lead executive-level business reviews focused on strategic optimization and long-term partnership evolution
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Translate insights into clear action plans with measurable impact
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Cross-Functional Leadership
- Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives
- Convert ambiguous business problems into structured workstreams
- Ensure network considerations are embedded in product design and growth planning
-
Drive initiatives end-to-end — from hypothesis through implementation
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Strategic Partner Management
- Serve as a senior point of contact for key pharmacy partners
- Elevate relationships from transactional to strategic and performance-oriented
- Navigate negotiations, incentive alignment, and contractual discussions
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Balance partner collaboration with performance accountability
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Operating System Execution
- Build scalable mechanisms for SLA governance, risk mitigation, and escalation management
- Design playbooks and SOPs that are built for automation-readiness and enable growth without operational fragility
- Support new partner onboarding and network expansion strategy
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Continuously improve the feedback loops between network performance and internal execution
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AI, Automation & Operational Scale
- Identify automation opportunities across network workflows and partner operations, and prioritize them by impact and feasibility
- Partner with Product & Engineering to scope, build, and deploy tooling that reduces manual effort and improves SLA performance
- Champion AI-assisted workflows across the function — from order operations to reporting to partner communications
- Translate operational pain points into structured technical requirements
- Build feedback loops that continuously surface inefficiencies and convert them into automation roadmap inputs
What We’re Looking For:
- 8+ years in management consulting, strategy, business operations, or a high-growth environment
- Demonstrated experience leading cross-functional initiatives with measurable business impact
- Strong structured problem-solving skills and comfort operating in ambiguity
- Ability to synthesize complex in…
Skills
- createit
- greenhouse
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