Admin & Billing Support Assistant (Family Department)

Job Title Admin & Billing Support Assistant (Family Department)

Location: Aldgate, London

Contract: Permanent, full-time position

Salary Dependant on experience

Benefits include: 23 days holiday p.a. plus public & Bank Holidays; pension scheme

Closing Date: 14th August 2026

The Firm

ITN Solicitors is a leading law firm with offices in the City (Aldgate) and East London (Stratford City area), Manchester and Oxford. We have departments in Crime, Human Rights, Public Law, Children & Family Law, Immigration, and Actions Against the Police. ITN has a large own client following and conducts a significant proportion of its work on behalf of private clients.

We conduct complex and high-profile work. Our cases are regularly reported in the media. ITN Solicitors is ranked in both the Legal 500 and Chambers and Partners as a leading firm in Crime and Civil Liberties & Human Rights. We are also ranked in the Legal 500 for Family and Immigration work.

The Department

The firm has a well-established Children and Family Law department with a strong reputation for sensitive, client-focused representation. The team advises and represents clients across a broad range of family matters, including children law, care proceedings, domestic abuse, protective injunctions and complex family disputes. The department is particularly noted for its commitment to supporting vulnerable clients and providing clear, practical advice at difficult times.

This is an excellent opportunity for someone looking for an administrative role assisting in preparing files for legal aid billing within a busy legal aid family law team. Training will be provided in preparing files for legal aid billing processes, case management procedures and the administrative requirements involved in supporting publicly funded family law matters.

This is a junior administrative billing role within a legal aid family law department. Previous legal aid, billing, accounting or finance qualifications are not required, as full training will be provided. The role would suit someone with strong attention to detail who is interested in developing a career in legal administration and legal aid billing.

We are committed to equality and diversity and welcome applications from all sections of the community.

Key Responsibilities

• Assisting with the preparation and processing of legal aid bills for family law matters
• Checking billing information, attendance notes, disbursements and supporting documents for accuracy
• Updating case management systems, billing records and Legal Aid Agency-related information
• Supporting fee earners with administrative steps required to progress billing and file closure
• Liaising with colleagues, counsel, experts and costs draftspeople where required to obtain billing information
• Helping to ensure files are organised, compliant and ready for submission or review
• Assisting with monthly billing tasks, controlled work administration and other legal aid reporting requirements
• Ensuring billing and administrative tasks are completed accurately, confidentially and within deadlines.

About You

• Excellent attention to detail and accuracy
• Good organisational skills and the ability to manage routine deadlines
• Confident using Microsoft Office and Excel and willing to learn legal case management and billing systems
• Comfortable working with figures, dates, documents and file records
• A professional and confidential approach when dealing with sensitive family law matters
• Reliable, proactive and keen to learn
• Previous office or administrative experience is helpful but not essential
• Experience in legal aid, family law, billing is not required as training will be provided

Applications should be made by way of a CV and covering letter to [email protected].

We reserve the right to close these vacancies should suitable candidates be identified prior to the deadline.