Creative Assistant/Studio Associate

*** Those that do not complete the screening questions will not be considered***

We’re seeking an energetic, creatively driven, and highly motivated individual to join our dynamic eCommerce team at our Dartmouth location! Your primary responsibilities will include creatively fulfilling orders with meticulous attention to detail, actively contributing to evolving our brand through innovative gift designs, and supporting our customer service team by calling couriers, answering client inquiries, sending invoices, pricing, and responding to emails.

This fast-paced, physical work environment demands excellent organizational skills, effective time management, and the flexibility to collaborate closely with teammates or work independently as needed.

A passion for the creative process, enthusiasm for luxury gifting as an art form, and a desire to deliver memorable experiences to clients are essential. Opportunities for advancement are available, aligned with your unique skills and creative interests. Previous experience with eCommerce and Shopify is a definite asset.

Hours - Seeking Full and Part-Time Candidates for Monday to Friday 8am-4Pm

Location: 34 Mount Hope Avenue, Dartmouth, Nova Scotia

In this role you will:

• Support multiple customer service team functions to deliver a fun, seamless, and upscale client gifting experience (answering calls/emails, coordinating gift deliveries, addressing client requests, etc.).
• Execute all stages of the gifting process, including pulling orders, assembling gifts with creative precision, packing gifts for shipment, and managing shipping logistics, ensuring alignment with our high standards.
• Assist with studio operational efficiency by collaborating with the team in receiving and unpacking product shipments, maintaining inventory, supporting website updates, enhancing and improving operational processes, and strategic planning as needed.
• Assist on the design and mock-up innovative new gift concepts for upcoming seasonal collections and specialized corporate projects, actively leveraging your artistic and creative skills.
• Positively contribute to business growth and sales goals, supporting both online retail and corporate gifting channels.
• Oversee and maintain the gifting workspace, ensuring cleanliness, optimal setup, and efficiency through regular tidying and organizational duties within the studio environment.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• A passion for creating a uniquely personal gift and memorable experience for our clients and their receiptents
• Strong verbal and written skills
• Experience and proficient in using iOS and/or macOS, or comparable technology, is preferred
• A positive and energetic attitude
• Fast learner, a self-starter and able to work independently
• Good time management and organizational skills
• Strong problem-solving abilities
• Excellent punctuality, attendance, and reliability to commute to our Dartmouth studio
• Ability to work quickly and efficiently while maintaining a high quality standard
• A high standard for cleanliness and organization
• Comfort to work in a scented workspace
• Physical stamina and the ability to stand for extended periods of time
• Ability to lift 40 to 50 pounds in weight
• Warehouse experience an asset
• Shopify experience an asset
• Working for an E-commerce business an asset

We thank all applicants for their interest; however, only those candidates who are selected for an interview will be contacted.

Job Types: Full-time, Part-time

Pay: $17.00-$21.00 per hour

Benefits:

• Casual dress
• Company events
• On-site parking

Application question(s):

• Our Dartmouth studio is open Monday-Friday 8am-4pm. Can you confirm your availability, the schedule that works for you and confirm if you can reliably commute to our Dartmouth studio. Please understand that candidates who do not answer our screening questions will not be considered.
• Why are you interested in joining our team? Describe your understanding or enthusiasm to be part of a creative environment and/or being part of a small team. Please understand that candidates who do not answer our screening questions will not be considered.

Work Location: In person