Product Analyst, AI

Calling all innovators - find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Analyst, AI

As a Product Analyst, Advisor I, you will help define and execute the AI and data strategy for Fiserv’s Card Services and Issuer business. You will identify opportunities to apply AI, machine learning, and advanced analytics across card products, translate business challenges into product solutions, and partner with Product, Data Science, Engineering, and business leaders to bring innovative capabilities to market. Your work will help shape the future of how issuers leverage data, intelligence, and AI to improve customer experiences, operational effectiveness, and business outcomes.

What You’ll Do:

• Help define and evolve the AI and data strategy for the Card Services and Issuer business, identifying opportunities to create competitive advantages through data, analytics, and emerging AI capabilities.
• Evaluate market trends, client needs, and technological advancements to recommend new AI-driven products, features, and business opportunities.
• Partner with Product, Data Science, Engineering, and business stakeholders to translate strategic objectives into AI-enabled product roadmaps and prioritized initiatives.
• Define product requirements, success metrics, governance frameworks, and implementation plans for AI, machine learning, and data-driven solutions.
• Lead cross-functional efforts to bring AI-powered capabilities from concept through delivery, adoption, and scale.
• Analyze product performance, business outcomes, and model effectiveness to continuously improve AI-driven experiences and decision-making.
• Act as a thought partner to senior leadership on AI innovation, product direction, and the long-term evolution of Cards data and intelligence capabilities.

Experience you’ll need to have:

• 6+ years of experience in product management, product strategy, analytics, data science, or a related discipline.
• Experience defining product vision, strategy, and roadmaps for data, analytics, AI, or digital products.
• Experience identifying, evaluating, and commercializing AI, machine learning, or advanced analytics opportunities.
• Strong ability to translate business objectives and emerging technologies into product requirements, investment priorities, and measurable outcomes.
• Experience influencing cross-functional teams and executive stakeholders to align around strategic product initiatives.
• Familiarity with AI/ML concepts, large language models, predictive analytics, recommendation systems, or agent-based solutions.

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Experience that would be great to have?

• Experience developing AI strategy within financial services, payments, banking, or card ecosystems.
• Knowledge of issuer processing, cardholder engagement, transaction data, enrichment, fraud, risk, or loyalty solutions.
• Experience launching AI-enabled products or analytics platforms at enterprise scale.
• Experience working with modern data platforms and AI ecosystems, including cloud-native analytics and machine learning environments.

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel: This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Progra…