Surgery Scheduling Assistant/Admin Support

Overview

Join our dynamic healthcare team as a Surgery Scheduling Assistant/Admin Support, where your organizational skills and attention to detail will play a vital role in ensuring smooth surgical operations. In this energetic role, you will coordinate patient appointments, manage medical records, and support clinical staff with administrative tasks. Your proactive approach will help deliver exceptional patient service and streamline clinic workflows, contributing to a positive healthcare experience for all. This is a Monday-Friday position.

Responsibilities

• Schedule surgeries and coordinate with physicians, patients, and insurance providers to confirm appointments and procedures.
• Manage electronic health records (EHR) on eClinicalWorks to ensure accurate documentation and timely updates.
• Verify patient insurance coverage, perform insurance authorization and verification, including Medicare and health insurance policies.
• Review medical documentation for completeness and accuracy, including CPT coding, ICD-9/10 codes, and care plans.
• Assist with billing processes by collecting payments, processing medical collections, and ensuring compliance with HIPAA regulations.
• Answer multi-line phone systems professionally using phone etiquette; provide excellent patient service at the front desk.
• Maintain organized medical records filing systems while adhering to clinical confidentiality policies.
• Support clinic operations by handling intake procedures, appointment reminders, and follow-up communication with patients.
• Utilize office management software eClinicalWorks for scheduling and record keeping; perform data entry with high accuracy using 10-key typing skills.

Skills

• Proven experience in medical office management or administrative support within a clinical setting.
• Strong knowledge of EMR/EHR systems like Epic, Meditech, Athenahealth, eClinicalWorks; familiarity with eClinicalWorks is a plus.
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel).
• Deep understanding of medical terminology and health information management practices.
• Knowledge of health insurance processes including verification, billing, coding (CPT, ICD), Medicare policies, and documentation review.
• Bilingual abilities (Spanish speaking) are highly valued to serve diverse patient populations effectively.
• Exceptional customer service skills combined with professional phone etiquette and strong organizational abilities.
• Ability to handle sensitive information confidentially while maintaining compliance with HIPAA standards.
• Experience working in medical setting is preferred.

Embark on a rewarding career supporting surgical teams by ensuring efficient scheduling and administrative excellence! We are committed to fostering a vibrant work environment that values your expertise while providing opportunities for growth in healthcare administration.

Pay: $19.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person