Job Closed
Vice President of Product (AI Center of Excellence)
- Source: Workday
- Mastercard
- $245,000 to $391,000 /yr
- On-site
- New York City
- Full-Time
- Senior
Job Description
- We are seeking a Vice President, AI Product Management to lead product strategy and execution for the company’s enterprise AI platform capabilities, including the Agent Factory control plane, agent development lifecycle, LLM enablement, evaluation frameworks, and governed AI build patterns
- This leader will own the product vision, roadmap, and operating model for enabling internal teams to design, build, evaluate, deploy, monitor, and scale trusted AI agents across the enterprise
- The role will manage a small team of Product Managers and Product Managers-Technical responsible for the platform capabilities that make AI agent development safe, reusable, observable, and production-ready
- Product Strategy & Roadmap
- Define and own the multi-year product strategy for the company’s Agent Factory and broader AI platform capabilities
- Create a product roadmap that supports experimentation, agent build, certification, deployment, monitoring, and commercialization at scale
- Partner with engineering, architecture, data, security, legal, compliance, risk, and business teams to align AI platform priorities to enterprise strategy
- Translate emerging AI capabilities, including LLMs, agents, RAG, tool use, memory, evaluation harnesses, and multi-agent orchestration, into practical enterprise product capabilities
- Prioritize platform investments based on business value, reuse potential, technical feasibility, risk, cost, and customer adoption
- Own the product direction for the Agent Factory control plane, including:
- Agent registry
- Agent lifecycle management
- Intake and approval workflows
- Risk tiering
- Model gateway
- Prompt registry
- Tool registry
- Evaluation and certification workflows
- Agent deployment governance
- Observability and audit evidence
- FinOps and value measurement
- Ensure the control plane provides a consistent, governed path from agent idea to production deployment
- Partner with engineering to ensure the control plane integrates with AWS, Databricks, PCF/on-prem environments, enterprise identity, access controls, data governance, and observability systems
- Lead the product strategy for AI build capabilities that enable teams to create high-quality agents and LLM-powered applications
- Support platform capabilities such as:
- Agent Studio / builder experience
- Prompt playgrounds
- Agent templates
- LLM model access
- RAG patterns
- Tool-calling frameworks
- Agent evaluation harnesses
- Guardrails
- Human-in-the-loop workflows
- Runtime deployment patterns
- Reusable agent components
- Establish standard patterns for building agents across data discovery, customer support, engineering productivity, fraud/risk, sales enablement, finance, operations, and internal knowledge workflows
- Ensure product teams can safely experiment with agents in sandbox environments while maintaining a clear path to certified production deployment
- Embed responsible AI, data governance, privacy, security, and compliance requirements into the product lifecycle
- Partner with legal, privacy, security, compliance, risk, and audit teams to define practical controls for production AI agents
- Ensure every production agent has a named owner, risk classification, approved data sources, approved tools, evaluation evidence, telemetry, and a support model
- Define approval gates and production-readiness criteria based on agent autonomy, data sensitivity, tool access, regulatory exposure, and business impact
- Drive consistency across AI governance, model governance, data governance, and enterprise access-control policies
- Drive adoption of the Agent Factory across internal product, engineering, data, and business teams
- Create product experiences, onboarding guides, documentation, templates, and enablement programs that make it easier for teams to build agents through the platform
- Develop metrics to track usage, adoption, reuse, quality, cost, risk, and business value
- Support the evolution of the Agent Factory from internal platform capability to commercializable AI product foundation
- Partner with business and product teams to identify AI agent capabilities that can be embedded into customer-facing products, partner solutions, or monetizable services- The ideal candidate has experience building enterprise platforms, developer platforms, AI/ML products, data platforms, or cloud-native infrastructure products in a regulated or highly governed environment
- They should be comfortable operating at the intersection of …
Skills
- amazon-web-services
- azure-databricks
- databricks
- guardrails
- workday
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