Software Engineer
- Source: LinkedIn
- OrbiTouch HR (orbiTouch outsourcing pvt ltd)
- On-site
- Bengaluru
- Full-Time
- Mid level
Job Description
Location – Bengaluru - Hybrid
Profile- ServiceNow Technical Developer
Budget – 14.5 Lpa
working Days- 5 days
Contract – 6 months
Job Description:
Key Responsibilities
Development & Configuration
• Customize and configure ServiceNow ITSM and CSM modules, including Incident, Problem, Change, Service Catalog, and Case Management.
• Develop workflows, Flow Designer flows, and automation scripts.
• Create and maintain UI policies, client scripts, business rules, and script includes.
Integration
• Build integrations using REST/SOAP APIs, MID Server, and Integration Hub.
• Ensure secure and scalable integration with external systems (CRM, ERP).
Platform Administration
• Manage instance upgrades, cloning, and performance optimization.
• Configure CMDB, discovery, and asset management.
Quality & Compliance
• Adhere to coding standards and ServiceNow best practices.
• Ensure compliance with ITIL processes and security guidelines.
Required Skills & Qualifications
Experience
• 4–6 years in ServiceNow development, with hands-on ITSM and CSM implementation experience.
Technical Skills
• Proficiency in JavaScript, Glide API, HTML, CSS, Jelly, and AngularJS.
• Strong knowledge of ServiceNow scripting and configuration.
• Experience with Flow Designer, Integration Hub, and Orchestration.
Certifications
• ServiceNow Certified System Administrator (CSA) – Mandatory.
• Certified Implementation Specialist – ITSM and CSM – Preferred.
• Certified Application Developer (CAD) – Good to have.
Soft Skills
• Excellent communication and stakeholder management.
• Ability to work in Agile/Scrum environments.
Skills
- Servicenow
- servicenow-itsm
- javascript
- glide-2
- AngularJS
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