AI Consultant

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of “A+” (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

Seneca Insurance is a specialty property and casualty insurer, part of Crum & Forster (Fairfax Financial Holdings, Inc.), which takes a creative and disciplined approach to providing profitable insurance solutions. Our most valuable asset is our staff - 300+ employees, and growing, in locations throughout the United States - committed to delivering customized products with superior customer service. For more information about Seneca, please visit our website:  http://www.cfins.com/seneca/.

The Artificial Intelligence (AI) Consultant role at Seneca Insurance is to assist the company with identification, creation, project management, training and adoption of artificial intelligence solutions that improve business performance across underwriting, claims, operations, finance and risk management functions within the company. This is a partnership role with business units and technology teams to create foundational skills and business case tools and proficiencies required to define AI opportunities and project management practices that support and promote responsible AI adoption and utilization.

What you will do for C&F:

• Identify and assess AI opportunities with key business stakeholders
• Translate business challenges into structured AI use cases
• Support implementation of AI-enabled tools and workflows
• Partner with data, technology, legal, compliance, and security teams
• Monitor AI solutions to establish metrics to drive analysis of results and effects
• Develop training materials, processes / procedures documentation, and adoption materials
• Help ensure responsible, secure, and compliant use of AI tools & solutions

What you will bring to C&F:

• Experience in consulting, business analysis, digital transformation, or technology delivery
• Understanding of AI, generative AI, automation, and enterprise tools
• Strong communication, organizational and stakeholder management skills
• Insurance industry experience preferred
• Experienced user of MS Office (Word, Excel, PowerPoint, Visio)
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls

What C&F will bring to you

• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

 For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/  for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and…