New Product Introduction Product Owner

Who you are

• A person who is passionate about improving business processes, and helping our business partners envision the future & how we enable it
• Executive Communication: Ability to articulate technical and business concepts to diverse audiences, from developers to executive leadership
• Decisive Leadership: Identifies opportunities or obstacles quickly and acts decisively to resolve them
• Collaborative Mindset: A strong team player capable of fostering a positive, high-energy environment for geographically dispersed or cross-functional teams
• Agile Proficiency: Extensive experience with Agile methodologies for project delivery and sprint management
• Analytical Rigor: Strong aptitude for perceiving complex problems and developing sound, data-driven alternatives
• Professional Integrity: High degree of professionalism with the ability to handle confidential and sensitive information appropriately
• Passionate Advocacy: A proactive enthusiast for problem identification and business process improvement
• Bachelors degree with 8+ years of professional IT experience
• AND 5+ years of Product Owner experience

What the job involves

• Our IT organization isn’t just here to support our business. We’re here to reinvent it – by changing the way our customers, partners, and employees interact with our company. To do that, we’re looking for people who bring great ideas and who make our partners’ ideas better
• Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change but also who accelerate it
• The desired candidate will be a vital part of the Global IT team with a proven track record of designing, troubleshooting, and problem-solving to address challenges and opportunities within the New Product Introduction (NPI) domain
• The candidate will be responsible for working with business and IT leads and working with the development team in the planning, design, and development of new projects. S/he will partner with the Product and the IT teams and drive dialogue on streamlining offers within guard rails
• S/he is expected to understand the cross-business requirements that form a product or solution. Will be expected to participate in scrubs of items that form the product and feature pipeline. S/he will be pivotal in driving integrated customer experience solutions whether it’s in how customers access or leverage our ecosystems
• The role requires the candidate to work closely with the developers and cross-functional track IT subject matter experts
• Partnering with businesses leads and your IT peers to understanding the demand and offers, and driving dialogue on streamlining offers within guard rails
• Accountable for working with business partners and IT peers to understand their requirements and translating those into IT requirements for the development teams
• Partner with the CX team to build the simplest experiences for NPIs
• Focus on enabling cross-sell offers with the business functional area, especially across the recent mergers and acquisitions
• Accountable for Product roadmap, market analysis, competitive analysis
• Collaborate effectively with both business and IT partners across all functions through prioritization cadences to meet commitments. Work through issues and challenges to complete tasks on time and within budget
• Translate rapidly transforming business needs into functional requirements, including proposing alternative solutions or options for implementation
• Implement engagement review and quality assurance procedures as measured by goals and business satisfaction
• Identify, define, and enable managed delivery metrics and reporting
• Own a clear and compelling vision of your product
• Ensure alignment with business objectives and finding exponential breakthroughs
• Responsible for maximizing the value of the product & monitor adoption
• Responsible for continuous maintenance of the product backlog
• Accountable for prioritization of features with your business product partner

Benefits

• Flexible work models
• Paid time off
• Paid parental and family leave
• Health care benefits
• Global wellness resources
• Employee assistance programs
• Rotation programs
• Mentor relationships
• Learning and development opportunities
• Retirement benefits
• Employee bonuses
• Stock grants & employee stock purchase plans